Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3400 Coit Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.1
382 reviews
5 stars
84
4 stars
15
3 stars
17
2 stars
10
1 star
256
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Numerous reviews highlighted rude and unprofessional behavior from staff, leading to negative customer experiences.
Long Wait Times
Customers consistently reported long lines and slow service, often with only one or two employees working during peak hours.
Passport Services
Many customers expressed frustration with the passport appointment system, citing cancellations and unhelpful staff.
Delivery Issues
Frequent complaints about misdelivered mail and packages, with some customers experiencing lost or stolen items.
Mixed Experiences
While many reviews were negative, a few customers praised specific employees for their helpfulness and professionalism.
- APabbi promovitz3 days ago1.0I’ve never been so frustrated with a post office before. I was supposed to be receiving a package on 1/6, it was originally out for delivery, then never got delivered. Had to make an inquiry with the post office, and never received a single phone call on the status of my package. I don’t recommend going to this post office, absolutely unreliable postal service. Also, don’t even bother trying to get in contact with the office. They never pick up the phone no matter how many times you call.
- EWEric WrightDec 8, 20251.0Came into post office at 9:14am on 12/8/25 Over 25 people in line I only had to drop off a prepaid package They only have two people working
- GBGilvier BastidasDec 4, 20251.0Saque mi cita para el pasaporte hace un mes. Para que hoy me digan después de esperar un buen rato que NO ESTAN SACANDO PASAPORTE.
- EVElla VDec 1, 20255.0Always exceptional service. Today Diana was amazing! I had to mad dash after work to pick up a package. I rolled in at 4:59 pm. She was gracious and kind, not just to me but the gentleman that came in after me.
- EGE GoingsNov 18, 20251.0This post office mishandled two separate prescription deliveries and created an unnecessary, stressful, and time-consuming situation. First delivery: My medication was left at my apartment door with the outer packaging cut open and the inner bottle already tampered with. Second delivery (replacement): The pharmacy sent it signature required. USPS marked it as “attempted delivery”, but no one knocked, no slip was left at my door, and nothing was in my mailbox. The supervisor later told me the carrier “didn’t know where my apartment was” and yet still marked it as an attempted delivery and claimed to have left a notice. Because of these errors, I had to make three separate trips to this post office just to retrieve medication that should have been delivered correctly the first time. Supervisor interaction: When I asked basic questions, the supervisor refused to provide any accountability, refused to file a complaint, and dismissed the situation completely. The level of unprofessionalism was alarming. Medication, signature requirements, false scans, and refusal to assist are serious issues. I have filed an official complaint and will be speaking with Texas Consumer Affairs.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 3400 Coit Rd?
You can send mail and ship packages, obtain money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most locations can take your passport photo. You need to complete and print your application before applying.
Do I need to schedule an appointment for passport services at this location?
Most Post Offices offering passport services require an appointment scheduled through the online scheduler. Limited walk-in hours are available at select locations.
What are the operating hours of the USPS at 3400 Coit Rd?
The Post Office is open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sunday.
Can I rent a PO Box online and access it after hours at this Post Office?
Yes, you can search and reserve a PO Box online. Most locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary.
How much does a passport photo cost at this Post Office?
The current fee for a passport photo at USPS is $15.
What should I bring if I want to apply for a PO Box in person?
Bring two valid forms of ID and your completed application to the Post Office if applying in person.
What nearby food options are available close to the USPS at 3400 Coit Rd?
Nearby food options include Hoshi Japanese Cafe, Krispy Krunchy Chicken Halal, Skillman Wok, Zalat Pizza, Sonic Drive-In, First Chinese BBQ, and Edible Arrangements for desserts and gifts.
Are there other postal or package-related services near the USPS at 3400 Coit Rd?
Yes, nearby places include a US Post Office, USPS Collection Point, and another United States Postal Service location, which may help with additional or convenient mailing services.
What local amenities can I visit near the United States Postal Service at 3400 Coit Rd?
You can find various services nearby, such as Royal Massage and Amazing Foot Therapy for relaxation, C&T Foods Inc grocery store, Natalie Mills jewelry store, and educational services like AwesomeMath tutoring center.