Business Details
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Visit your local Post Office™ at 3400 Coit Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.1
376 reviews
5 stars
81
4 stars
15
3 stars
17
2 stars
10
1 star
253
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing frustration over poor treatment and lack of respect.
Long Wait Times
Customers frequently reported long lines and slow service, often with only one or two employees available to assist.
Passport Services
Many complaints were directed at the passport service, citing unprofessional staff, canceled appointments, and poor management of walk-in hours.
Delivery Issues
Several reviews mentioned problems with mail delivery, including packages being delivered to the wrong address and poor handling of fragile items.
Facility Conditions
Customers noted that the post office was often dirty and poorly maintained, contributing to an overall negative experience.
- EGE GoingsNov 18, 20251.0This post office mishandled two separate prescription deliveries and created an unnecessary, stressful, and time-consuming situation. First delivery: My medication was left at my apartment door with the outer packaging cut open and the inner bottle already tampered with. Second delivery (replacement): The pharmacy sent it signature required. USPS marked it as “attempted delivery”, but no one knocked, no slip was left at my door, and nothing was in my mailbox. The supervisor later told me the carrier “didn’t know where my apartment was” and yet still marked it as an attempted delivery and claimed to have left a notice. Because of these errors, I had to make three separate trips to this post office just to retrieve medication that should have been delivered correctly the first time. Supervisor interaction: When I asked basic questions, the supervisor refused to provide any accountability, refused to file a complaint, and dismissed the situation completely. The level of unprofessionalism was alarming. Medication, signature requirements, false scans, and refusal to assist are serious issues. I have filed an official complaint and will be speaking with Texas Consumer Affairs.
- LWLeta WalkerNov 15, 20255.0Shonda is new in her customer facing role. Of her coworkers she was the only one apologizing to customers for the inconvenience of waiting which made her standout in a positive way. Once my turn, I had a couple of returns and my bag needed additional securing and while she was very apologetic, she informed me I needed to buy my own packing tape so the liability would not fall on USPS. I understood and appreciated her concern, did what I had to and wanted to congratulate her on a pleasant experience. Keep smiling and hope to see you again next time.
- KBKamil BachledaNov 10, 20252.0I got to many post offices in DFW. This has to be the worst currently. And there are a lot of workers so it makes no sense at all. Long lines, the package drop off machine is always broken (FIX IT!!!), the drop off for letters is stuck because people are trying to fix boxes in there (which wouldn’t be an issue if the package drop off was working). Only positive is that it’s next to a Sonic and I can order a SuperSonic breakfast to make me feel better after the disaster that is this post office location. Go somewhere else. The people running it don’t care enough to fix the package drop off. They are “mail it in”.
- MPMaite Prod'hommeNov 7, 20251.0Notice: They don't do PASSPORTS!!! We had an apt at 9:15am, got there at 9am, they still had not opened the post office. A USPS worker opened, and a few of us who were on line, went directly to the passport area to wait. The passport room was empty and you could see some boxes in front of the glass door on the inside - did not look promising. We all waited for about 20mn, and a second USPS worker came to his stand. When he saw us, he told us that they don't do passports right now bc the person who was certified got moved to another location 3 weeks ago. Thanks God for this kind worker, bc the other one sucks. He saw us waiting on line and didn't say anything. Nothing. He had us wait there like dummies. No common sense. What did he think we were there for? Me and my husband had to take off work for the apt, my kid had to miss school, and they just made us wait there. Others came after for their passport apt and I told them the same as I was leaving. Unbelievable. We did not get any email notification stating that post office doesn't hold apts anymore and the system still allows you to book. And then the USPS worker who just watches you sit there and doesn't say anything is beyond words. Incredible incompetence. Bottom line, call the post office when you make an apt to ensure they will honor it!
- AKAnna KuriataOct 29, 20251.0A greedy company with ridiculous rules. The cashier nitpicked about the box — I was supposed to buy a whole pack of their tape just to use one strip, because they don’t provide tape unless it’s for Priority Mail. Then you have to pack and tape it yourself, and probably even buy scissors — if they’re “for Priority Mail only” too. I hope that self-respecting companies stop using their services for deliveries and returns. It’s always a horrible experience when I need to return items through usps. For me much better to use self-service options when available, like at Whole Foods, where they provide everything you need — bags, tape, and more. What a reason to have 5 employees if you supposed to tape, pack, and print label by yourself.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 3400 Coit Rd?
You can send mail and ship packages, obtain money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most locations can take your passport photo. You need to complete and print your application before applying.
Do I need to schedule an appointment for passport services at this location?
Most Post Offices offering passport services require an appointment scheduled through the online scheduler. Limited walk-in hours are available at select locations.
What are the operating hours of the USPS at 3400 Coit Rd?
The Post Office is open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sunday.
Can I rent a PO Box online and access it after hours at this Post Office?
Yes, you can search and reserve a PO Box online. Most locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary.
How much does a passport photo cost at this Post Office?
The current fee for a passport photo at USPS is $15.
What should I bring if I want to apply for a PO Box in person?
Bring two valid forms of ID and your completed application to the Post Office if applying in person.
What nearby food options are available close to the USPS at 3400 Coit Rd?
Nearby food options include Hoshi Japanese Cafe, Krispy Krunchy Chicken Halal, Skillman Wok, Zalat Pizza, Sonic Drive-In, First Chinese BBQ, and Edible Arrangements for desserts and gifts.
Are there other postal or package-related services near the USPS at 3400 Coit Rd?
Yes, nearby places include a US Post Office, USPS Collection Point, and another United States Postal Service location, which may help with additional or convenient mailing services.
What local amenities can I visit near the United States Postal Service at 3400 Coit Rd?
You can find various services nearby, such as Royal Massage and Amazing Foot Therapy for relaxation, C&T Foods Inc grocery store, Natalie Mills jewelry store, and educational services like AwesomeMath tutoring center.