Brand Certified
The UPS Store
3.3(126 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
3948 Legacy Drive, Plano, TX
75023, United States
Certified by The UPS Store • Mar 01, 2026
(972) 491-7047
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/tx/plano/3948-legacy-drive
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2519 in Plano offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - New Location! Se Corner Of Legacy And Coit Across From McDonalds.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
3.3
126 reviews
5 stars
66
4 stars
4
3 stars
4
2 stars
5
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees, particularly Matt, are praised for their friendliness and efficiency, others are reported to be rude and unhelpful.
Notary Services
Numerous complaints about notary services indicate a lack of knowledge and professionalism among staff, leading to customer frustration.
Efficiency
Many customers appreciate the quick service and efficiency at this location, although there are also reports of slow service during busy times.
Staff Attitude
Several reviews highlight a concerning trend of rudeness and poor attitude from certain staff members, impacting overall customer experience.
Package Handling
There are significant concerns regarding package handling, including lost packages and mishandling of returns, leading to customer dissatisfaction.
- JDJerry Davis1 day ago1.0Terrible location.. not friendly at all.
- JJJC5 days ago1.0Came in for notary and when told we couldn’t notarize official documents we asked if we could do a copy certification by document custodian notarization. Employee male with long blond hair said yes to that, so we made a color copy. After we wrote the official statement on the copy and asked to sign in front of him, he then said no and forced us to pay for the copies. Poor attitude was absolutely atrocious with customer service behavior. Absolute disregard in attempts to communication.
- DPDaniela PinerosFeb 10, 20261.0Usually good service. NOTARY WAS HORRIBLE. refused to sign and stamp the actual document needed to be notarized. Only gave me a separate document with his stamp and signature which does no good. Will not be using this store anymore.
- JAJay AtterstromFeb 8, 20265.0They’re great. I go out of my way to use them because they are far more helpful than the other UPS centers I’ve used.
- GAGrace AyakikemaJan 17, 20261.0My visit today at 1 PM with my son was truly unpleasant, thanks to a thin, red-haired employee. My son is only two years old and was playing in the store. The UPS employee forcibly pushed my son, who fell and got hurt. Then he started speaking rudely to me, even threatening to hit me, and chased us out. He also said he would make sure I never received my package. All of this just because my child was playing, or perhaps because of my dark skin—I don't know, but I am very upset with him, and I will never go there again. Everything is on the security camera footage, showing how he pushed and hurt my son.on the pic it's the one on the corner
Frequently Asked Questions About The UPS Store
What services does The UPS Store #2519 in Plano offer?
The UPS Store #2519 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing.
Where is The UPS Store #2519 located in Plano?
It is located at 3948 Legacy Drive, Suite 106, Plano, TX 75023, at the corner of Legacy and Coit, across from McDonald's.
What are the operating hours of The UPS Store #2519 in Plano?
The store is open Monday to Friday from 8:30 AM to 6:30 PM, Saturdays from 9:00 AM to 5:00 PM, and closed on Sundays.
Is The UPS Store #2519 in Plano open on holidays?
The store is closed on November 27, 2025, December 25, 2025, December 31, 2025, January 1, 2026, and January 19, 2026. It operates regular hours on other observed holidays.
What payment options are accepted at The UPS Store #2519?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
How can I contact The UPS Store #2519 by phone or email?
You can call them at +1 972-491-7047 or email store2519@theupsstore.com.
Does The UPS Store #2519 offer any special promotions or discounts?
Yes, they have special offers and coupons to help customers save, which can be viewed at their website's special offers page.
What nearby restaurants can I visit before or after visiting The UPS Store #2519?
Nearby dining options include Zhang's Kitchen (Chinese/Asian cuisine), Aroma Indian Restaurant, and Bella Italia Ristorante (pizza and more).
Are there any nearby businesses related to professional services near The UPS Store #2519?
Yes, nearby businesses include Shred Nations for shredding services and OverDrive Services, a marketing agency offering professional services.
Is The UPS Store #2519 near any pest control or contracting services?
Yes, M&M Pest and Wildlife offers pest control, and nearby is Windtop Roofing, a building supply store.
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