Business Details
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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2519 in Plano offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - New Location! Se Corner Of Legacy And Coit Across From McDonalds.
Details
- DeliveryNot available
Location
Hours
Reviews
3.3
119 reviews
5 stars
63
4 stars
4
3 stars
4
2 stars
5
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees, particularly Matt, receive high praise for their friendliness and efficiency, others are reported to be rude and unhelpful.
Efficiency
Many customers appreciate the quick service and efficiency at this location, although there are complaints about slow service during busy times.
Notary Services
There are significant complaints regarding notary services, with reports of unprofessional behavior and lack of knowledge among staff.
Package Handling
Several reviews mention issues with package handling, including lost packages and delays in processing returns.
Staff Training
There are calls for better training for staff, particularly in customer service and notary procedures, as some employees display a lack of professionalism.
- MFMary FreemanJan 2, 20265.0I visited this store today and received incredible customer service ! We have a choice when it comes to these services . I live equal distance between two UPS stores - and today's interaction made me vow to only return to this store ! Thank you , Graham , for all your help. Your warm greeting , a smile amidst the business , and the patience to handle my situation . All was greatly appreciated . Best of luck to you in this new endeavor !
- JHJames HellerDec 23, 20255.0These guys have always been awesome, been using this location for years. They are very courteous and professional.
- BWBen WunschDec 1, 20255.0it's local, it's fast, and it's dependable
- RRRajesh RavikumarNov 25, 20251.0They told that they don’t know how to scan multiple pages as a single file.
- AGAlyssa GallacherNov 1, 20255.0We came to get something notarized, Matt notarized for us. He was amazing at multitasking the long line of people to keep everything moving, while also helping us. He also dealt with a customer that wanted to complain about everything. I believe the guy walked in with a storm cloud over his head. Matt kept his cool, kept helping everyone, and stayed perfectly professional! I was very impressed!
Frequently Asked Questions About The UPS Store
What services does The UPS Store #2519 in Plano offer?
The UPS Store #2519 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing.
Where is The UPS Store #2519 located in Plano?
It is located at 3948 Legacy Drive, Suite 106, Plano, TX 75023, at the corner of Legacy and Coit, across from McDonald's.
What are the operating hours of The UPS Store #2519 in Plano?
The store is open Monday to Friday from 8:30 AM to 6:30 PM, Saturdays from 9:00 AM to 5:00 PM, and closed on Sundays.
Is The UPS Store #2519 in Plano open on holidays?
The store is closed on November 27, 2025, December 25, 2025, December 31, 2025, January 1, 2026, and January 19, 2026. It operates regular hours on other observed holidays.
What payment options are accepted at The UPS Store #2519?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
How can I contact The UPS Store #2519 by phone or email?
You can call them at +1 972-491-7047 or email store2519@theupsstore.com.
Does The UPS Store #2519 offer any special promotions or discounts?
Yes, they have special offers and coupons to help customers save, which can be viewed at their website's special offers page.
What nearby restaurants can I visit before or after visiting The UPS Store #2519?
Nearby dining options include Zhang's Kitchen (Chinese/Asian cuisine), Aroma Indian Restaurant, and Bella Italia Ristorante (pizza and more).
Are there any nearby businesses related to professional services near The UPS Store #2519?
Yes, nearby businesses include Shred Nations for shredding services and OverDrive Services, a marketing agency offering professional services.
Is The UPS Store #2519 near any pest control or contracting services?
Yes, M&M Pest and Wildlife offers pest control, and nearby is Windtop Roofing, a building supply store.