Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6691 in Plano offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Se Corner Of 15th And Custer.
Details
- DeliveryNot available
- [Free/Paid] wi-fiNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
229 reviews
5 stars
192
4 stars
7
3 stars1
2 stars3
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed regarding customer service, with some praising staff for being helpful and friendly, while others report rude and unprofessional behavior from certain employees.
Efficiency
Many customers appreciate the quick and efficient service, especially during busy times, although some have experienced long wait times.
Professionalism
While several reviews highlight the professionalism of most staff members, there are notable complaints about specific employees displaying unprofessional behavior.
Pricing Issues
Customers have expressed dissatisfaction with perceived overcharging for services and inconsistent pricing compared to other locations.
Notary Services
The notary services offered at this location receive positive feedback for being efficient and helpful.
- MCMaria ColeDec 29, 20255.0Great service. Employees have always been friendly and efficient. Quickly in and out.
- MMMadhava MukudhanDec 24, 20251.0I am very disappointed with the service. The staff were unprofessional and rude when I raised a concern. I was charged extra for additional packing for my delivery, but this service was not provided, nor were the remaining items returned. When I asked for clarification, the staff refused to respond properly and behaved discourteously. This experience felt unfair and misleading, especially since the charge had already been taken.
- SCStacy CraigDec 16, 20251.0I also encountered the short man with an attitude referenced in a previous review. I understand and am grateful for procedures and you can follow procedure without being rude and insensitive. I would avoid this location at all costs.
- NKNoor KDec 13, 20255.0Exceptional service. I have been going to this store 2 years and could not manage without it. Lots of services in addition to shipping. The workers are all polite, efficient, cooperative, resourceful, and competent. Neighborhood store that is a tremendous asset. Worker named Isa has been especially helpful in the past.
- BBBjiDec 13, 20255.0Visited this Ups store on 10/06 to return my At&t equipment and another Amazon package. The young black gentleman, with the name tag " in training" was very helpful and pleasant to work with. Very patient and helped me with all my items. Best ups in Plano. Thank you.
Frequently Asked Questions About The UPS Store
What services does The UPS Store #6691 in Plano offer?
The UPS Store #6691 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, computer access, and passport/photo ID services.
What are the store hours for The UPS Store #6691 in Plano?
The store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 9:30 AM to 3:30 PM, and closed on Sundays.
Where is The UPS Store #6691 located in Plano?
It is located at 2024 W 15th St, Ste F, Plano, TX 75075, at the southeast corner of 15th and Custer.
What payment options are accepted at The UPS Store #6691?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #6691 provide mailbox rental and mailbox services?
Yes, mailbox rental and mailbox services are available at the store.
Is there wheelchair accessibility and free Wi-Fi at The UPS Store #6691?
Yes, the store has a wheelchair accessible entrance and offers free Wi-Fi for customers.
Which nearby locations can I visit for coffee or a quick meal when visiting The UPS Store #6691?
Starbucks and McDonald's are nearby options for coffee and quick meals, ideal for before or after your visit to The UPS Store.
Are there any nearby salons for grooming services near The UPS Store #6691?
Yes, The Endzone Haircuts, Endzone Haircuts, and Paradise Nail Salon are nearby for haircuts and beauty services.
Which banks are located near The UPS Store #6691 for financial services?
Chase Bank, Wells Fargo Bank, and Chase Mortgage are nearby for your banking and mortgage needs.
Can I find shredding services near The UPS Store #6691 in Plano?
Yes, Shred Nations is a nearby professional shredding service you can visit.