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The UPS Store

3.6
(135 reviews)

Business Details

1900 Preston Rd, Plano, TX
75093, United States
(972) 964-5759
https://locations.theupsstore.com/tx/plano/1900-preston-rd

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1773 in Plano offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Southeast Corner Of Park And Preston.

Details

  • DeliveryNot available

Location

The UPS Store
1900 Preston Rd, Plano, TX
75093, United States

Hours

Reviews

3.6
135 reviews
5 stars
87
4 stars
1
3 stars
1
2 stars
3
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are praised for being friendly and helpful, while others are criticized for rudeness and lack of professionalism.

Efficiency

Many customers appreciated the quick service and efficiency in handling their shipping needs, although there were complaints about delays and unprofessional behavior.

Accountability Issues

Several customers reported issues with lost packages and lack of accountability from the store regarding these problems.

Store Management

The management style and employee behavior received mixed feedback, with some praising the family-owned atmosphere while others noted unprofessional conduct.
  • MG
    michael genish
    1 day ago
    5.0
    Great experience at the UPS Store thanks to Spencer! He was very friendly, efficient, and made everything super smooth. It’s always nice to deal with someone who truly cares about helping customers. Thank you, Spencer!
  • JP
    John Perkins
    1 day ago
    5.0
    I went to the UPS store to ship my family heirloom China. The counter person was very helpful and personable. I appreciate the personal customer service. Thanks to Spencer Ratchford!
  • ST
    Samantha Turley
    1 day ago
    5.0
    Spencer is reakky cool.he helped me and my husband and was very patient.
  • GL
    Gail LeVine
    2 days ago
    5.0
    I recently had a positive experience with one of your employees. Spencer was polite, professional, courteous, knowledgeable, and helpful. He should be commended for his customer service skills.
  • GJ
    Gregory Thomas Jr
    2 days ago
    5.0
    Spencer is amazing and his customer service is out of this world.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #1773 in Plano offer?

The UPS Store #1773 provides packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.

Brand Certified Facts from The UPS Store

This information is certified by The UPS Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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