Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1773 in Plano offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Southeast Corner Of Park And Preston.
Feedback is mixed regarding customer service, with some praising friendly and helpful staff, while others report rude and unprofessional behavior from certain employees.
Package Handling
Several customers expressed concerns about lost or stolen packages, indicating issues with package handling at this location.
Notary Services
There are complaints about the availability of notary services, with some customers arriving for appointments only to find no notary present.
Store Hours
Customers have reported inconsistencies with store hours, including instances of the store being closed during posted hours.
Pricing Issues
Some customers found the pricing for services, such as printing labels, to be higher than expected compared to other locations.
WB
William B
Nov 13, 2025
5.0
Great customer service really quick
WS
Wade Scott
Oct 28, 2025
1.0
BEWARE dropping packages at UPS Store on Park and Preston in Plano.
This UPS Store either stole or lost a pre-packaged & pre-labeled Iphone destined to be returned to an ATT service center. I have a UPS receipt for August 25 showing drop off confirmation and tracking. However, from there the UPS store did not enter the packaged phone into the UPS shipping system and it was stolen or lost at store level.
The UPS store at Park & Preston has refused to take accountability or take any action. UPS corporate states that the shipper (ATT, in this case) has to file a claim – but I cannot. ATT states they will not file a claim because the shipping label (and packaged phone) was never entered into the UPS system. Therefore, the customer (me), is forced to pay for the cost of the phone. But this is a store level issue and should be resolved at store level.
Interestingly, during this drop off there were 2 other packages that were also shipped on the same receipt. Those 2 packages were entered into the UPS shipping system and made it to their destination. The pre-packaged Iphone (clearly labeled to be returned to an ATT service center) was stolen or lost at store level.
Report has been filed with Plano Police Department. I have asked the UPS for reimbursement ($150), but they have refused to take accountability or take any action.
BEWARE dropping packages at UPS Store on Park and Preston in Plano.
DA
DONNA ADAMETZ
Oct 13, 2025
1.0
RUDE!!! Shipping label printing 2.99. Tried ro ask about printing a single page normal paper pdf and he started saying it was 0.39 a page, and then he got all rude insisting label is 2.99. I said i am asking about just a single page pdf printed on regular paper. Got more rude and said go to the library with a serious attitide. Um, yes we print pdf files on standard letter paper or sorry we we don't however I can suggest the library. But don't attitude someone for wanting a 0.39 black and white pdf printed on regular paper to tape on themselves with their own tape. SMH
RC
Ronda Carney
Oct 8, 2025
5.0
Getting my form notarized was fast no wait time. Chasity and Ashely was very kind I’ll give them 100 stars if I can… thank you Thank you!!!
CC
carla
Aug 30, 2025
5.0
Such a great experience shipping a package from here! I had no idea what I was doing when I walked in but the gentleman helped me with the shipping label, box, and getting my package sent. Took probably 5 minutes and he was so nice and efficient. Thank you so much, I will definitely come back and highly recommend this place!
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #1773 in Plano offer?
The UPS Store #1773 provides packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.
What are the regular business hours for The UPS Store at 1900 Preston Rd?
The store is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 5:00 PM, and Sundays from 11:00 AM to 4:00 PM.
Is The UPS Store open on holidays?
The store is closed on certain holidays such as November 27, 2025, December 25, 2025, December 31, 2025, January 1, 2026, and January 19, 2026. Hours may vary on other holidays.
Can I use credit cards and mobile payment methods at The UPS Store?
Yes, The UPS Store accepts American Express, Apple Pay, Android Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store #1773 offer mailbox rental services?
Yes, mailbox rentals are available for your mail and package needs.
How can I contact The UPS Store #1773 in Plano?
You can reach them by phone at +1 972-964-5759 or email store1773@theupsstore.com.
Where is The UPS Store #1773 located?
It is located at 1900 Preston Rd, Suite 267, Plano, TX 75093, at the southeast corner of Park and Preston.
What nearby places can I visit around The UPS Store at 1900 Preston Rd?
Nearby you can find Bodybar Fitness Plano, Eyes on Preston Park optometrist, and the Christmas Tree Lot Savvys Christmas Trees, making it convenient to combine errands or activities.
Are there fitness centers near The UPS Store that I can visit?
Yes, several fitness studios like BODYBAR Pilates, Body Bar Plano gym, and My Gym are located close by for your workout needs.
Can I find other professional services close to The UPS Store #1773?
Yes, nearby professional services include Shred Nations for shredding, Hanna Consultants, and JSF Consulting LLC for IT services.