Brand Certified
The UPS Store
2.8(155 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
5760 Legacy Dr, Plano, TX
75024, United States
Certified by The UPS Store • Mar 01, 2026
(972) 473-3040
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/tx/plano/5760-legacy-dr
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5904 in Plano offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - The Shops At Legacy.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
2.8
155 reviews
5 stars
64
4 stars
5
3 stars
3
2 stars2
1 star
81
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant divide in customer service experiences, with some praising staff for being friendly and helpful, while others report rudeness and unprofessional behavior from certain employees, particularly the owner.
Pricing Issues
Many customers expressed dissatisfaction with high prices for printing and shipping services, feeling that they were being overcharged for basic services.
Efficiency
Customers noted long wait times and slow service, with some mentioning that the store is often understaffed, leading to frustration.
Mixed Experiences
While some customers have had positive experiences and recommend the store, a substantial number report negative interactions, particularly with specific staff members.
- MCMichael CoatsFeb 25, 20265.0Amy was absolutely wonderful! I had a presentation that I needed printed in a rush and she made it happen for me quickly. The presentations turned out great.
- BBBino BoseJan 15, 20265.0Very good experience
- KIKeturah IsraelDec 13, 20254.0I go here to print brochures. Always kind and patient customer service.
- HDHimank X DasariDec 10, 20251.0Ronny reddy is very rude and disrespectful towards the customers . He has no sense of respect. Someone that disrespectful should be allowed to work there and needs to be terminated.
- YCYa ChDec 5, 20251.0The person(probably owner) wearing glasses was extremely RUDE. He failed to provide a receipt, and when I requested one, he THREW the box onto the desk and said, “Take a picture.” His behavior was VERY unprofessional and unacceptable.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the regular business hours for The UPS Store #5904 in Plano?
The UPS Store #5904 is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 9:30 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store #5904 open on Sundays?
Yes, the store is open on Sundays from 10:00 AM to 3:00 PM, though hours may vary on holidays.
Does The UPS Store #5904 observe any holiday closures?
Yes, the store is closed on holidays such as November 27, December 25, December 31, January 1, and January 19, among others.
What services does The UPS Store #5904 in Plano offer?
They provide packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services among others.
What payment options are accepted at The UPS Store #5904?
The store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store #5904 located in Plano?
It is located at 5760 Legacy Dr, Ste B3, Plano, TX 75024, inside The Shops At Legacy.
Are there any nearby places of interest around The UPS Store #5904 that customers might want to visit?
Yes, nearby places include Infinity 3D Media art gallery, Another Time & Place furniture and gift store, Kizuki Ramen & Izakaya restaurant, and Starbucks coffee shop.
Can I enjoy a meal nearby before or after visiting The UPS Store #5904?
Yes, you can visit Kizuki Ramen & Izakaya, a nearby Japanese restaurant, or Starbucks for coffee and refreshments.
Are there other services near The UPS Store #5904 for document shredding?
Yes, Shred Nations provides professional shredding services nearby, complementing The UPS Store's shredding service.
How can nearby places like Infinity 3D Media and Another Time & Place complement a visit to The UPS Store #5904?
You can combine errands by visiting Infinity 3D Media for art and Another Time & Place for gifts or furniture around your mailing or shipping needs at The UPS Store.
Brand Certified Facts from The UPS Store
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Certified March 01, 2026Yext Knowledge Graph
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