Brand Certified
Primo Brands Delivery
2.7(264 reviews)
Certified by Primo Brands Delivery • Mar 01, 2026
Business Details
900 Stewart Avenue, Plano, TX
75074, United States
Certified by Primo Brands Delivery • Mar 01, 2026
(800) 492-8377
Certified by Primo Brands Delivery • Mar 01, 2026
About
Certified by Primo Brands Delivery • Mar 01, 2026
Water Cooler SupplierBeverage Distributor
Primo Brands in Plano, Texas helps makes healthy hydration easy and convenient. Choose from a variety of popular beverages and have them delivered right to your door and enjoy the benefits of our convenient service. We carry all of your favorite brands like Pure Life®, Acqua Panna®, S.Pellegrino®, Perrier, Mountain Valley and so much more. Plus, we also deliver water coolers and supplies for your home and office. Give us a call at (844) 809-5610 or visit our website to place your first order!"
Location
Certified by Primo Brands Delivery • Mar 01, 2026
Hours
Certified by Primo Brands Delivery • Mar 01, 2026
Reviews
2.7
264 reviews
5 stars
111
4 stars1
3 stars3
2 stars
4
1 star
145
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers reported extremely poor customer service, including long wait times, unresponsive support, and difficulty in canceling services.
Delivery Issues
Frequent complaints about missed or delayed deliveries, with many customers experiencing multiple rescheduling without notification.
Product Quality
Concerns raised about the quality of the water and cleanliness of the bottles, with reports of receiving incorrect or contaminated products.
Pricing and Billing
Customers noted unexpected price increases and billing errors, including charges for undelivered products and difficulties in obtaining refunds.
Overall Experience
The overall sentiment is overwhelmingly negative, with many customers expressing frustration and recommending against using the service.
- SCSean CampbellFeb 17, 20262.0Failure to delivery, failure to clean (never showed, billed me for it anyway), and gave me a defective unit when I DROVE to pick one up myself 1.5 hours away. Had to drive back to pick up a new unit. Employees are nice though.
- LLLiza LakeFeb 13, 20261.0Water delivery service not off to a great start. Horrible communication and customer service.
- TLtoby LopezFeb 10, 20265.0Barron the best delivery guy ever
- MAMary AlexanderJan 9, 20261.0After many deliveries that have been wrong, I am canceling my service and called into Customer Support to do so. As I was about to reiterate why I wanted to cancel, the Customer Support rep hung up on me. I do not recommend this company at all.
- SEShonda EllisJan 9, 20265.0I just want to pop on here and give the best review for Jimmy. He is a wonderful guy that came out to service my existing water dispensary he cleaned it very well. He was very professional nice and kind. Easy to work with. I would welcome him anytime into my home, thank you ready refreshed for not giving up on my cleaning service which was rescheduled three times but Jimmy came out and made it better.
Frequently Asked Questions About Primo Brands Delivery
What products does Primo Brands Delivery offer for home and office hydration?
Primo Brands Delivery offers a variety of popular beverages such as Pure Life®, Acqua Panna®, S.Pellegrino®, Perrier®, and delivers water coolers and supplies for homes and offices.
What are the business hours of Primo Brands Delivery?
Primo Brands Delivery is open Monday through Friday from 8:00 AM to 6:00 PM and is closed on weekends.
Where is Primo Brands Delivery located?
Primo Brands Delivery is located at 900 Stewart Avenue, Plano, TX 75074, USA.
How can I place an order with Primo Brands Delivery?
You can place an order by calling (844) 809-5610 or visiting their website.
What categories of services does Primo Brands Delivery specialize in?
They specialize as Water Cooler Supplier, Beverage Distributor, and Bottled Water Supplier.
Which popular nearby gym can customers visit before or after ordering from Primo Brands Delivery?
Customers can visit Skyline Volleyball - The Shack, a gym and sporting goods venue, located near Primo Brands Delivery.
Is there a nearby sports club that Primo Brands Delivery customers might be interested in?
Yes, Dallas Roma F.C. is a sports club and recreation venue close to Primo Brands Delivery, perfect for sports enthusiasts.
Are there any nearby dessert or bakery shops customers can visit around Primo Brands Delivery?
Yes, Cookies By Design and Cookies By Design Corporate Office are nearby dessert and bakery shops that customers might enjoy visiting.
What social media platforms can I follow Primo Brands Delivery on?
You can follow Primo Brands Delivery on Facebook at primobrandscorp and on Instagram with the handle primobrandscorp.
Does Primo Brands Delivery operate year-round without holiday closures?
Primo Brands Delivery operates Monday through Friday during regular business hours and is closed on Saturdays and Sundays. Holiday closures are not specified in the profile.
Brand Certified Facts from Primo Brands Delivery
This information is certified by Primo Brands Delivery and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number