Business Details
About
Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Plano, TX when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Location
Hours
Reviews
3.5
293 reviews
5 stars
135
4 stars
46
3 stars
16
2 stars
11
1 star
85
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with many customers reporting rude and unhelpful staff, while others praised friendly and supportive employees.
Delivery Issues
Numerous complaints about delivery problems, including missed deliveries, incorrect address changes, and packages being delivered late or to the wrong location.
Staff Attitude
A recurring theme of staff being unfriendly or hostile, with several reviews highlighting negative interactions that left customers feeling disrespected.
Efficiency
Some customers appreciated the quick service for drop-offs and pickups, while others experienced long wait times and inefficiencies.
Training Needs
Several reviews suggest a need for better training for staff on customer service and operational procedures to improve overall customer experience.
- SBScott Brewer3 days ago5.0Fantastic customer service, I thank them very much.
- LCLaketha CalhounOct 2, 20255.0Great Service
- BGBolade GriffinSep 15, 20255.0Sonya Caswell really showed out for our employees at Hibiscus On Elm. She was helpful, communicative and went over and beyond to support and educate. Thanks FedEx.
- BBBarryAug 28, 20255.0Quick for drop offs!
- SHSyed HussainJul 30, 20251.0The attendant needs to learn to smile and greet. They are always in a bad mood
Frequently Asked Questions About FedEx Ship Center
What are the main services offered at the FedEx Ship Center in Plano, TX?
The FedEx Ship Center offers packing supplies, boxes, and a range of FedEx shipping services including expedited, standard, economy, Ground, International, and Freight.
What are the operating hours of the FedEx Ship Center in Plano?
The center is open Monday to Friday from 8:30 AM to 8:00 PM, Saturday from 9:00 AM to 3:00 PM, and is closed on Sundays.
Can I schedule my residential delivery or have shipments held for pickup at this FedEx Ship Center?
Yes, you can have your shipments held for pickup or schedule residential deliveries using FedEx Delivery Manager at this location.
What payment options are accepted at the FedEx Ship Center in Plano?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa for payments.
Where is the FedEx Ship Center located in Plano, TX?
It is located at 1200 Capital Ave, Plano, TX 75074, United States.
How can I create a FedEx account to get shipping discounts?
You can create a free FedEx account for shipping discounts by visiting the official FedEx website link provided by the Ship Center.
Is there a FedEx staff location near the FedEx Ship Center?
Yes, there is a nearby FedEx Staffed location that offers shipping center, freight and cargo service, and food delivery service.
What fitness or martial arts options are available near the FedEx Ship Center?
Plano Aikido Center, a martial arts club and fitness instruction facility, is located nearby and could be a good option before or after visiting the Ship Center.
Are there shopping options close to the FedEx Ship Center for apparel or graphic services?
Yes, Artistic Textile Graphics and The Stitch Witch Inc. are nearby for screen printing, t-shirt printing, and apparel business needs.
How can the nearby Burger King be convenient for customers of the FedEx Ship Center?
Burger King, a fast food restaurant close to the FedEx Ship Center, offers a convenient spot for a quick meal or coffee during your visit or while waiting for shipments.