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Brand Certified

FedEx Ship Center

3.5
(298 reviews)

Business Details

1200 Capital Ave, Plano, TX
75074, United States
(800) 463-3339
https://local.fedex.com/en-us/tx/plano/dnea

About

Shipping ServiceMailing ServicePackaging Supply StoreFedEx
Visit FedEx Ship Center in Plano, TX when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
1200 Capital Ave, Plano, TX
75074, United States

Hours

Reviews

3.5
298 reviews
5 stars
137
4 stars
46
3 stars
17
2 stars
12
1 star
86

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly and helpful staff, while others report rude and unprofessional behavior from employees.

Delivery Issues

Numerous complaints about delivery problems, including missed deliveries, incorrect address changes, and delays.

Parking Concerns

Customers frequently mention inadequate parking at the location, leading to frustration.

Staff Attitude

Several reviews highlight a negative attitude among staff, with reports of unhelpfulness and hostility.
  • PS
    Patricia Smith
    Jan 8, 2026
    3.0
    Not enough parking spots. Staff is friendly. Just not enough parking spots. Don't try parking in the place next to FedEx because they will call to get you towed.
  • UR
    User Re
    Dec 10, 2025
    1.0
    I visited this FedEx location to get help with my package. There were three employees . One of them was assisting me and he was okay. However, There was also another employee, an African American woman, was extremely rude to me, even though I was not speaking to her. She kept interrupting the conversation, speaking in an unprofessional tone, and even using inappropriate language. I stayed respectful and told her, “Ma’am, I’m just trying to get help and I’m speaking with the person who is already assisting me.” But she continued being disrespectful, What surprised me the most was that everyone else there stayed silent. They all heard her use bad words toward a teenager who was simply trying to ask for help, and none of the adults stepped in or said anything. It made the whole situation very uncomfortable and disappointing. Overall, it was a very disappointing and unprofessional experience
  • SB
    Scott Brewer
    Nov 22, 2025
    5.0
    Fantastic customer service, I thank them very much.
  • LC
    Laketha Calhoun
    Oct 2, 2025
    5.0
    Great Service
  • BG
    Bolade Griffin
    Sep 15, 2025
    5.0
    Sonya Caswell really showed out for our employees at Hibiscus On Elm. She was helpful, communicative and went over and beyond to support and educate. Thanks FedEx.

Frequently Asked Questions About FedEx Ship Center

What are the main services offered at the FedEx Ship Center in Plano, TX?

The FedEx Ship Center offers packing supplies, boxes, and a range of FedEx shipping services including expedited, standard, economy, Ground, International, and Freight.

What are the operating hours of the FedEx Ship Center in Plano?

The center is open Monday to Friday from 8:30 AM to 8:00 PM, Saturday from 9:00 AM to 3:00 PM, and is closed on Sundays.

Brand Certified Facts from FedEx Ship Center

This information is certified by FedEx Ship Center and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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