FedEx Office in Plano, TX provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Feedback is mixed regarding customer service, with some employees praised for their helpfulness, while others are criticized for rudeness and unprofessional behavior.
Staff Training
Several reviews indicate a lack of training among staff, leading to poor service experiences and mistakes with shipments and printing.
Cleanliness and Organization
The store is generally noted for being clean and well-organized, contributing positively to some customers' experiences.
Service Efficiency
Customers frequently report long wait times and inefficiencies in service, particularly with printing and shipping processes.
Mixed Experiences
While some customers have had excellent experiences, others report significant issues, suggesting inconsistency in service quality.
SR
Samit Roy
Jan 1, 2026
1.0
One of the worst experiences here, at this outlet, with FedEx, and i am not using fedEx after this. The staff are untrained and do not collect or do not know what documents are to be sent along with international shipment for which huge money was paid my me to ensure timely delivery. It was critical documents and package, and the lady at FedEx of this outlet promised it will be delivered on a date. 4 days past this date, the entire document is stuck somewhere. They really need training.
BB
BBC
Nov 7, 2025
1.0
They suck but oh well
CL
Claire Liu
Oct 13, 2025
1.0
A male employee used the phone number I provided as a customer shipping a package to text me from his personal phone after he got off his shift. CREEPY!!! and unprofessional!!! Now I feel like I can never back, it would be so uncomfortable. This sucks because the place was actually really nice and had everything I needed
AS
Ameen Shawwa
Oct 2, 2025
5.0
I recently visited the FedEx store in Plano and had an excellent experience. The store is impeccably clean and well-organized, making it easy to find what I needed. Despite the higher prices and the longer wait times, the service provided was exceptional. Ryan was a huge help, offering assistance and answering all my questions with a friendly attitude. Overall, this FedEx location delivers high-quality service, and I will definitely be returning. Five stars!
KS
Karen Slate
Sep 27, 2025
5.0
Anna is ABSOLUTELY AMAZING. I was at Fed Ex struggling to send multiple faxes as well as other jobs. Anna was busy with other customers but she kept a watchful eye on me. She could tell that I was struggling. It seemed like nothing was working for me and I became overwhelmed. Did I mention that I was at Fed Ex for over two hours? Anna told me to breathe and that everything is going to be OK and she made sure of it. She walked me through everything and helped me when I lost my focus. I am forever Grateful to Anna. I would also like to thank the manager Peter for allowing me to complete my jobs as well as assisting me with the last part of my documents to get them in! THANK YOU SOOOOO MUCH! ♥
Frequently Asked Questions About FedEx Office Print & Ship Center
What services are offered at FedEx Office Print & Ship Center in Plano?
FedEx Office in Plano offers printing, shipping, copying, digital printing, direct mail, signs and graphics, fax, passport photos, online notary, lamination, binding, and computer rental services.
What are the business hours for FedEx Office Print & Ship Center in Plano?
The center is open Monday to Friday from 8 AM to 7 PM, Saturday from 9 AM to 6 PM, and Sunday from 12 PM to 6 PM.
Where is FedEx Office Print & Ship Center located?
It is located at 5000 W Park Blvd, Suite 102, Plano, TX 75093, USA.
What payment methods are accepted at FedEx Office Print & Ship Center?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I upload documents online for printing at FedEx Office in Plano?
Yes, you can upload documents with FedEx Office Print Online to have your materials ready for pickup or delivery.
Is the FedEx Office Print & Ship Center in Plano wheelchair accessible?
Yes, the location has a wheelchair accessible entrance.
Can I pick up packages at the FedEx Office Print & Ship Center?
Yes, the location offers FedEx package pickups and hold at FedEx location services.
What popular dining options are near FedEx Office Print & Ship Center in Plano?
Nearby dining includes La Madeleine French Bakery & Café, Chili's Grill & Bar, Osaka Sushi, Chick-fil-A, and Brya Zan Thai Restaurant.
Are there any nearby services where I can get passport and visa help near FedEx Office?
Yes, RushMyPassport is located within FedEx Office providing passport and visa services conveniently.
What nearby amenities can I visit before or after visiting FedEx Office Print & Ship Center?
You can visit The Skin Studio spa, TONI&GUY Hairdressing Academy, and Mattress Firm for beauty, wellness, and retail needs close by.