United States Postal Service

3.5
111 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 34635 Wright Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
34635 Wright Rd, Pinehurst, TX
77362, United States

Hours

Reviews

3.5
111 reviews
5 stars
63
4 stars
4
3 stars
4
2 stars
3
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many praised the friendliness and helpfulness of staff like Paulina and Greg, others reported rude and unprofessional behavior from certain employees.

Efficiency

Several customers highlighted the efficiency of the passport application process, noting quick service and smooth experiences, particularly with staff members who were attentive and organized.

Delivery Issues

Numerous complaints were made regarding delivery problems, including misplaced mail, packages not being delivered, and poor handling of mail by postal workers.

Facility Condition

Some customers expressed concerns about the physical condition of the post office, including the need for maintenance and cleanliness, particularly regarding the American flag outside.
  • AA
    ariana
    1 day ago
    1.0
    been waiting for a package that’s been sitting in their facility to be delivered for a week now and i’m a 6 min drive away what is going on people im confused on how the mailing system works now , no estimated delivery date , no further updates as to what facility is next or delivery
  • WH
    William Holloway
    3 days ago
    5.0
    Only friendly post office I've ever been to. Went in to get our sons passport and was an easy process.
  • MB
    matthew brannan
    Nov 17, 2025
    1.0
    If you bring in a box and a label, you have to buy your own tape. They will not tape the label for you or give you a piece of tape, because that’s the rules he said. Showed off his 5 star plaque that he probably bought off TEMU. Dumbest rule ever. Nor friendly at all, worst post office of every year. Wish I could give it zero stars.
  • SS
    Steven
    Nov 5, 2025
    3.0
    Overall this is a good post office, but I just wish the they would replace the American flag out front as it's literally falling to pieces. I know multiple veterans in this area who are saddened by the sight of this.
  • ZH
    Zero The Maverick Hunter
    Oct 1, 2025
    5.0
    Nice and friendly employees

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.