United States Postal Service

2.5
12 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 401 N Washington St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
401 N Washington St, Pilot Point, TX
76258, United States

Hours

Reviews

2.5
12 reviews
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  • DR
    dapne rosales
    Sep 7, 2025
    1.0
    Says my items were delivered…. My mail is nowhere to be found it’s been 3 days… unprofessional 🤦‍♂️🤦‍♂️ honestly who are they hiring lol they suck. I’ve had so many problems with them. One time I ordered a 200$ jersey and they tossed it right by my fence and my puppy chewed it…they could’ve put it in the mailbox there was nothing in there…wow just wow
  • AB
    Amacker Bullwinkle
    Aug 19, 2022
    2.0
    I don’t understand their hours. They’re open 8:15 to 4:15 But closed for an hour for lunch? And on Saturday?? Never have I ever!! If they’re getting paid for seven hours Monday through Friday with government, benefits and pensions, that’s the job I’d want. The counter workers are really nice people and do their job. Well when they’re working those bizarre hours. (Not open on Saturday??) This might not be a problem for some people, of course, but if you are accepting and expecting a delivery of frozen Meat, or have to have something postmarked on a certain day, or your prescriptions are being delivered by mail and held hostage for an entire weekend because a signature is required… And then it turns out Monday is a government holiday too… They should just put a 24 /7 kiosk in the lobby. They do all the weighing, shipping labels, stamps. Then the postal workers can just hide in the back and try to focus on getting the packages where they go.🤣 (kidding that last sentence) This review does not apply to the employees. Or the drivers who come out to us.
  • DA
    Darrell Alesse
    Feb 28, 2022
    1.0
    Too lazy to look up a box holder name to reference box number to get a prescription delivered! Have held box 45 years! Person sent a costly set of important papers 2 day Priority, signature Required. Computer says out fir deliver 12 hours ago! Not at house yet but here in Pilot Point!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.