Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 301 S Heatherwilde Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
301 S Heatherwilde Blvd, Pflugerville, TX
78660, United States
Hours
Reviews
2.4
438 reviews
5 stars
134
4 stars
15
3 stars
10
2 stars
19
1 star
260
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff performance is mixed; while some employees like Terrance and Matthew received high praise for their helpfulness, others were criticized for rudeness and unprofessional behavior.
Efficiency
Customers reported long wait times and inefficiencies, particularly during busy periods, with some expressing frustration over the slow service and disorganization.
Delivery Issues
Several reviews highlighted problems with package delivery, including lost packages, misrouted mail, and delays, leading to significant customer dissatisfaction.
Communication
There were complaints about poor communication from staff, including unclear instructions and unhelpful attitudes, which contributed to negative experiences.
Positive Experiences
Despite the negative feedback, many customers shared positive experiences, particularly with specific employees who provided exceptional service and support.
- VOVidar Odinson2 days ago2.0I only give 2 stars and not less because the service at the post office has always been great. However, whoever the delivery currier is to the Steeds Crossing mailboxes is, that employee(s) have been evidently putting my mail in another neighbors box and claiming it was delivered. When they do that, I don't get my valuable item I get off of eBay (several times) and I can't make a claim because the seller says it shows "delivered to mailbox" for my address. Either the(se) curriers can't read right (the main part of their job) or they're thieves. This country is really going down hill with its quality of workers and work ethics.
- NJnoor jaJan 2, 20261.0On the door ( quick service door ) , but on real 1 employee and takes for ever with each one , so if you have a package to pick up you need around 1 hour if not busy
- EEEvrenDec 18, 20251.03 Days my package delayed and I had planned my off days to their estimated delivery time. Package is important and I need to get it by hand. They always updating estimated time. I am still waiting. Horrible experience. Beside that I had to gone to the post office to obtain my mail due to wrong address issue. I encountered with two person only and their accent were horrible and they were talking to fast. Since I am new resident in U.S., there was a communication problem occured for me obviously. There has to be a clean communicator for such roles, needs to be talking slow and piece by piece and needs to be more explanatory people. We are living in United States, there are lots of amount of people with variety of backgrounds. Your approach for this reason needs to be more clean, flawless. Overall not satisfied.
- KSKamaladevy SivalingamDec 16, 20255.0Great service, quick and efficient team!
- JBJason BurchDec 12, 20255.0I haven’t shipped a package in well over a decade, but Kiara was super kind and helpful even after I made the mistake of accidentally swapping shipping labels on two packages. She didn’t make a big deal about it and that was very much appreciated. The line was out the door, but moved pretty quickly since 4 staff members were running the counter…I will definitely go to this location again to mail out any future packages. All of the staff there were very friendly!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service location at 301 S Heatherwilde Blvd?
You can send mail and packages, purchase money orders and gift cards, rent Post Office™ boxes, and apply for passports.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time U.S. passport applications and offers passport photo services by appointment.
Do I need an appointment for passport services here?
Most passport services require an appointment through the USPS online scheduler, though limited walk-in hours may be available.
What are the operating hours of the USPS at 301 S Heatherwilde Blvd?
Monday to Friday: 8:00 AM - 5:00 PM, Saturday: 9:00 AM - 1:00 PM, Sunday: Closed.
How can I reserve a PO Box at this location?
You can search and reserve PO Boxes online at the USPS website and complete setup in person at the Post Office.
Is there 24/7 access to the PO Boxes in the lobby here?
Most USPS locations provide 24/7 lobby access to PO Boxes, but hours may vary; please check with this location for specific times.
Where is the nearest restaurant if I want to grab a bite after visiting the Post Office?
Dairy Queen and Taco Bell, both fast food restaurants, are nearby options conveniently located close to the USPS.
Which nearby automotive services could I visit after the Post Office for car maintenance?
Nearby automotive repair options include ServiceONE Automotive, Kwik Kar Lube Tune & Wash, Kwik Kar of Pflugerville, and Oil Changers.
Are there educational facilities near the USPS location?
Yes, Pflugerville Middle School and Pflugerville High School Tennis Courts are nearby for community events or school-related errands.
Can I find other home improvement or cleaning services near the Post Office?
Yes, nearby you can find BB&B Carpet and Tile Cleaning and Fairway & Green Landscape Design for home cleaning and landscaping needs.