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United States Postal Service

3.2
(149 reviews)

Business Details

3519 E Walnut St, Pearland, TX
77581, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3519 E Walnut St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3519 E Walnut St, Pearland, TX
77581, United States

Hours

Reviews

3.2
149 reviews
5 stars
70
4 stars
11
3 stars
5
2 stars
7
1 star
56

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported problems with packages being delivered to the wrong address or not being delivered at all, leading to frustration and lost items.

Customer Service

While some customers praised the helpfulness and friendliness of certain staff members, others experienced rudeness and a lack of assistance, indicating inconsistency in service quality.

Long Wait Times

Many reviews mentioned long lines and wait times at the post office, suggesting a need for more staff to handle customer volume.

Racial Discrimination

A customer reported experiencing racial bias and poor treatment compared to other customers, highlighting concerns about discrimination at this location.
  • TT
    Trevor
    Jan 18, 2026
    1.0
    Do better. My most recent package was marked as delivered. Yet the tracking put it in an COMPLETELY DIFFERENT NEIGHBORHOOD!!! It was not at my mailbox at all. Not the first time they screwed up either. The drivers don’t get in trouble enough. If they punished them, it wouldn’t keep happening. I have lost faith in the USPS. I will avoid using it when I can.
  • VV
    Varsha Vilankar
    Jan 5, 2026
    5.0
    Personally I have always had good experience at this location.
  • ED
    Evelyn Dehart
    Dec 27, 2025
    1.0
    Genuinely what is wrong with this post office? I have had multiple instances where they have delivered expensive packages and gifts to the wrong address. Even when you contact their customer support about this, they do nothing. They apologize but do not fix the issue or retrieve the missing package. I was told that my mail carrier would move the package to the correct mail box. After 3 days of nothing, I went door to door asking my neighbors to check their mail and finally retrieved the package. It was delivered to a house 2 streets over from mine. This isn't even the first time that this has happened either. It is a repeated offense. I think that the mail carrier has a 6th sense for losing my expensive wares. 😐
  • EE
    EAQ
    Dec 23, 2025
    1.0
    Herman 👎 he says that my name doesn't match with my id... I was here like 30 minutes because he couldn't read a paper that said I was the pickup representative
  • LP
    Lala Peristalsis
    Dec 20, 2025
    1.0
    Lazy front desk worker. Lady didn’t want to print out labels so she insisted on me adding 3 stickers on all my letters so it could be “less work” for her. Do your job ! What’s your purpose if you're lazy. Asian older lady she acts as if she doesn’t understand English but just is rude and lazy.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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