Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4358 in Pearland offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Hwy 288 And Fm 518.
Details
- DeliveryNot available
Location
Hours
Reviews
3.2
276 reviews
5 stars
139
4 stars
7
3 stars4
2 stars
11
1 star
115
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently poor customer service, with many customers reporting rudeness and a lack of helpfulness from staff.
Efficiency
Some customers praised the store for its fast and efficient service, particularly when dealing with returns and package drop-offs.
Staff Attitude
Several reviews noted a negative attitude among employees, with complaints about dismissive behavior and lack of professionalism.
Management Issues
Customers expressed concerns about management's failure to address ongoing issues with staff behavior and service quality.
Mixed Experiences
While some customers had positive interactions, many others reported negative experiences, indicating inconsistency in service quality.
- HBHeather BelmontJan 5, 20261.0Customer service at this location is awfully unprofessional, very poor service with throwing boxes and demanding to avoid assisting with any packaging information. Amazon returns have been denied at self service and front desk. Assistance needs improvement.
- JWJohn WilliamsDec 27, 20251.0Extremely rude young lady working at counter. Yelled at customer for “snapping a receipt” out of her hand.
- SBSuzanne BaldwinDec 17, 20255.0Fast efficient customer service. This is the only site I use for sending packages because the UPS store on Broadway in Pearland is consistently friendly and hassle free.
- BHBrian HeironimusDec 14, 20255.0The UPS Store was fast, friendly, and super easy to use for my Amazon returns. The staff were helpful, I got a receipt, and my return was already marked as completed on my phone by the time I got back to the car. Couldn’t have been simpler.
- DGDebbie GarzaDec 14, 20255.0Friendly and helpful service.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the operating hours of The UPS Store in Pearland?
The UPS Store in Pearland is open Monday through Friday from 8:00 AM to 7:00 PM, Saturdays from 9:00 AM to 5:00 PM, and Sundays from 10:00 AM to 3:00 PM. Hours may vary on holidays.
What services does The UPS Store #4358 offer?
They offer packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and small business services.
What payment options are accepted at The UPS Store in Pearland?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Is The UPS Store in Pearland locally owned?
Yes, The UPS Store #4358 in Pearland is locally owned and operated.
Does The UPS Store in Pearland provide mailbox rental services?
Yes, they provide mailbox services for all your mail and packages.
Are there any special offers or coupons available at The UPS Store?
Yes, you can save big with their special offers and coupons available online.
What should I know about holiday hours at The UPS Store in Pearland?
The store is closed on some holidays like November 27, December 25, December 31, and January 1. On other holidays, they operate regular hours. Please check their website for details.
What are some nearby businesses to The UPS Store that can assist with moving services?
Pack It Movers Pearland is a nearby business offering moving services, which complements The UPS Store’s packing and shipping offerings.
Are there any nearby food options if I visit The UPS Store in Pearland?
Yes, nearby restaurants include Silverlake Hunan for Chinese cuisine, Papa Johns Pizza, and Subway for sandwiches. You can enjoy a meal before or after your visit.
Can I find fitness or wellness centers near The UPS Store in Pearland?
Yes, Eternal Martial Arts offers martial arts and fitness instruction nearby, and ProActive Physical Therapy Centers provides physical and occupational therapy services close to the store.