Brand Certified
United States Postal Service
2.2(255 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
1199 Pasadena Blvd, Pasadena, TX
77501, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1199 Pasadena Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.2
255 reviews
5 stars
60
4 stars
15
3 stars
6
2 stars
6
1 star
168
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, particularly during passport services.
Staff Attitude
Several reviews highlighted a lack of friendliness and poor attitudes among employees, with some being described as condescending or dismissive.
Service Efficiency
Customers experienced long wait times and issues with service availability, particularly regarding passport appointments and package deliveries.
Mixed Experiences
While some customers praised individual employees for their helpfulness, the overall sentiment indicated a need for improvement in staff training and customer service.
- BSBilly Shepard5 days ago1.0Always long lines and limited staff (only 1 person working at the counter). Avoid like the plague, you will thank me!
- GSgabriel salazarFeb 18, 20261.0Been there 2 years ago and the Hispanic lady in her 50s gave me a nasty attitude, i get jere today to judt simply pick up a package for wrong label and wanted to charge me 15 dollars , the asian supervisors gets out and apologizes and gives me the package at no cost he even said he has to deal with them very often, the hispanic lady and black gentleman in the front need to be removed they have ZERO customer service, i am a bussiness onwer and i know how to treat people and this is not the way, dont believe me go to all the reviews they talk about her.....
- PTPamela TweberFeb 12, 20264.0Just regular mail delivery. Customer service was good. Asked if I needed additional mail stamps. But the overall service was good.
- YIY IFeb 3, 20261.0Carlos in Passports was extremely rude and disrespectful. It was pouring rain outside and I came in 5 min late for my appointment soaked and waited in line with my passport and legal paperwork out. Carlos LIED and said he called me (he didn’t) even though I was in the lobby because talking to 2 other postal workers for 5 min with my passport out on the table who then directed me to him. He then told me since I was now 10 minutes late and had canceled my appointment at approximately 2:45 PM and directed me to sit and wait, as if they could fix it. Then, after exactly 10 minutes (because I was 10 minutes late) he told me I would have to come back even though I explained I already took off of work to come and had to drive here. He refused to slot me in to other open slots that were available.
- DDdropFeb 2, 20261.0This post office sucks and needs to tore down the employees have attitudes and don’t know what there doing delivery drivers can barley read simple instructions it’s like they hire anyone to be drivers usps needs to do better this place is terrible if your package is coming from you better pray because that’s the only thing that’s gonna save you from this crappy place
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 1199 Pasadena Blvd?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office location?
Yes, this location accepts first-time passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services here?
Yes, most passport services require an appointment through the online scheduler. Limited walk-in hours may be available at select locations.
What are the hours of operation for this Post Office?
Monday to Friday from 9 AM to 5 PM, Saturday from 10 AM to 2 PM, and closed on Sunday.
Can I get a PO Box at this location and can it be reserved online?
Yes, you can apply for a PO Box in person or reserve one online at the USPS website.
Is there 24/7 lobby access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but hours may vary. Check with this location for exact times.
What nearby grocery stores are convenient to visit before or after using the Post Office?
The East Edge is a nearby grocery and health food supermarket, ideal for convenient shopping alongside your postal visit.
Where can I find additional shipping services near this Post Office?
There are UPS Authorized Shipping Outlets nearby that offer shipping services as an alternative or complement to USPS.
Are there any nearby financial services close to the Post Office?
Yes, Priority Postal Credit Union and Rivera and Company Tax and Business Services provide nearby financial and tax services.
What local dining options are near the Pasadena Post Office for a meal after your visit?
Nearby dining includes Church’s Texas Chicken for fast food, El Bolillo Bakery for fresh baked goods, and Wok D’Lite for Asian cuisine.
Brand Certified Facts from United States Postal Service
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