Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1199 Pasadena Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.2
249 reviews
5 stars
60
4 stars
14
3 stars
6
2 stars
5
1 star
164
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, particularly from certain employees like Julia Campos, leading to a negative overall impression.
Mail Delivery Issues
Frequent complaints about misdelivered mail and packages, with customers expressing frustration over inconsistent delivery and lack of accountability.
Positive Employee Recognition
Some employees, such as Arthur and Carlos, received praise for their helpfulness and professionalism, indicating that not all staff are perceived negatively.
Passport Services
Mixed experiences with passport services; while some found the process smooth and efficient, others faced significant delays and unhelpful staff.
- BBBeyDec 8, 20252.0Random people coming all the time, they deliver our mails to other people. Like if I want my neighbors to know my business. Very bad , very bad mail delivery from this branch!! Anyways, they seem not to care!
- VBVictor BarreraDec 5, 20251.0Would recommend going to any other location. The customer service here is not great.
- EVEstefanni VallesDec 4, 20251.0Went in for a passport appointment and the lady processing my application had a very condescending and passive aggressive attitude. Her subtle aggressive and condescending behavior made it uncomfortable to be there. Employees should be there to educate and help their customers in a good customer service manner, not belittle them.
- PRPaloma RamirezNov 19, 20251.0They never answered the phone , I just need to make a question
- ASAsh SetzerNov 5, 20255.0The supervisor and carriers of this USPS location are hands down great. I had a missing package and the supervisor went above and beyond to try to help me get it. The carriers followed through to the end of their day during their route and I was able to get it back the same day. Thank you so much!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 1199 Pasadena Blvd?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office location?
Yes, this location accepts first-time passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services here?
Yes, most passport services require an appointment through the online scheduler. Limited walk-in hours may be available at select locations.
What are the hours of operation for this Post Office?
Monday to Friday from 9 AM to 5 PM, Saturday from 10 AM to 2 PM, and closed on Sunday.
Can I get a PO Box at this location and can it be reserved online?
Yes, you can apply for a PO Box in person or reserve one online at the USPS website.
Is there 24/7 lobby access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but hours may vary. Check with this location for exact times.
What nearby grocery stores are convenient to visit before or after using the Post Office?
The East Edge is a nearby grocery and health food supermarket, ideal for convenient shopping alongside your postal visit.
Where can I find additional shipping services near this Post Office?
There are UPS Authorized Shipping Outlets nearby that offer shipping services as an alternative or complement to USPS.
Are there any nearby financial services close to the Post Office?
Yes, Priority Postal Credit Union and Rivera and Company Tax and Business Services provide nearby financial and tax services.
What local dining options are near the Pasadena Post Office for a meal after your visit?
Nearby dining includes Church’s Texas Chicken for fast food, El Bolillo Bakery for fresh baked goods, and Wok D’Lite for Asian cuisine.