Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6942 in Pasadena offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Village Of Fairmont.
Details
- DeliveryNot available
Location
Hours
Reviews
3.8
168 reviews
5 stars
114
4 stars
7
3 stars0
2 stars1
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some employees praised for their helpfulness while others are criticized for rudeness and lack of professionalism.
Store Hours
Customers reported issues with the store's opening hours, often finding it closed despite listed hours.
Packaging Charges
Several reviews mentioned dissatisfaction with charges for packaging materials, including tape, which customers felt should be provided for free.
Staff Attitude
There are numerous complaints about the attitude of certain staff members, particularly the owner, who have been described as rude and condescending.
Overall Experience
While some customers had positive experiences and praised the staff, many others expressed frustration and disappointment, leading to a polarized overall impression.
- CACandace Adri1 day ago5.0Service was really good and usually is. Mateo assisted me. Mateo was very helpful and appears to enjoy his job… Thank you!
- KEKathy EsquivelDec 31, 20251.0December 31, 2025. The hours on the store list it being open 8 AM to 7 PM myself and many other customers have been waiting here for an hour because actually they’re not gonna open till nine today
- MCMonica CantuNov 28, 20255.0I visited this site completely lost w all the returns. Miss Catalina is so patient & helpful. I have been here several times. Everyone has always been rude & not helpful. Thank you Miss Catalina
- HWHarry WNov 20, 20255.0UPS is by far the best such service available. Your competitors don't even come close when it comes to convenience, price, service and reliability.
- JPJocelyn PerezOct 22, 20255.0I felt very welcomed here! Great experience.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Pasadena offer?
The UPS Store #6942 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.
What are the operating hours of The UPS Store in Pasadena?
The store is open Monday through Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 3:30 PM, and Sunday from 10:00 AM to 3:00 PM. Hours may vary on holidays.
Does The UPS Store offer mailbox rental services?
Yes, The UPS Store provides mailbox services for receiving all your mail and packages securely.
What payment options are accepted at The UPS Store?
The UPS Store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Is The UPS Store in Pasadena locally owned and operated?
Yes, this location is locally owned and operated to better serve the Pasadena community.
How can I contact The UPS Store in Pasadena?
You can call them at +1 281-272-6567 or email store6942@theupsstore.com.
Are there nearby places where I can grab food after visiting The UPS Store?
Yes, Domino's Pizza and Billy's Donuts are nearby options for a quick meal or snack after your visit.
Can I get a coffee or smoothie near The UPS Store in Pasadena?
Absolutely! Starbucks is nearby, offering coffee, smoothies, and other refreshments for your convenience.
Are there other shipping or printing centers near The UPS Store?
Yes, PostNet is a nearby printing service and shipping center you might consider for additional services.
What nearby services can complement my visit to The UPS Store?
Nearby services include Shred Nations for shredding, Sandy Pearson Realtor for real estate needs, and Legend's Barbershop for grooming, all conveniently close to The UPS Store.