Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6942 in Pasadena offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Village Of Fairmont.
Details
- DeliveryNot available
Location
Hours
Reviews
3.8
164 reviews
5 stars
111
4 stars
7
3 stars0
2 stars1
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly and helpful staff, while others report rude and unprofessional behavior from certain employees.
Service Efficiency
Many customers appreciate the quick and efficient service, although some have noted long wait times and issues with staff availability.
Packaging Policies
Several reviews mention dissatisfaction with packaging policies, including charges for tape and packaging materials, which some customers find unreasonable.
Store Management
The management, particularly the owner, has received criticism for being condescending and unhelpful, impacting overall customer satisfaction.
Positive Experiences
Despite negative feedback, many customers express satisfaction with their experiences, highlighting specific employees who provided excellent service.
- HWHarry W5 days ago5.0UPS is by far the best such service available. Your competitors don't even come close when it comes to convenience, price, service and reliability.
- JPJocelyn PerezOct 22, 20255.0I felt very welcomed here! Great experience.
- MMMelissaOct 15, 20251.0Horrible customer service. I’ve been to this location several times & never had an issue. The guy in the front made me buy a whole packaging for an item that was already in its ORIGINAL PACKAGING & claimed that he wasn’t able to ship my item out unless I bought a packaging bag from the store. Ridiculous.
- PPPaola PicoSep 30, 20255.0Fabian was awesome thank you so much for helping me pack my gift to my niece up in New York you truly was helpful and great customer service!!!!!
- DJDiego JuarezSep 30, 20255.0I have had a great experience every time I go. Fabian is very friendly and quick in helping me. I always ship stuff internationally and he makes the process a breeze.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Pasadena offer?
The UPS Store #6942 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.
What are the operating hours of The UPS Store in Pasadena?
The store is open Monday through Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 3:30 PM, and Sunday from 10:00 AM to 3:00 PM. Hours may vary on holidays.
Does The UPS Store offer mailbox rental services?
Yes, The UPS Store provides mailbox services for receiving all your mail and packages securely.
What payment options are accepted at The UPS Store?
The UPS Store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Is The UPS Store in Pasadena locally owned and operated?
Yes, this location is locally owned and operated to better serve the Pasadena community.
How can I contact The UPS Store in Pasadena?
You can call them at +1 281-272-6567 or email store6942@theupsstore.com.
Are there nearby places where I can grab food after visiting The UPS Store?
Yes, Domino's Pizza and Billy's Donuts are nearby options for a quick meal or snack after your visit.
Can I get a coffee or smoothie near The UPS Store in Pasadena?
Absolutely! Starbucks is nearby, offering coffee, smoothies, and other refreshments for your convenience.
Are there other shipping or printing centers near The UPS Store?
Yes, PostNet is a nearby printing service and shipping center you might consider for additional services.
What nearby services can complement my visit to The UPS Store?
Nearby services include Shred Nations for shredding, Sandy Pearson Realtor for real estate needs, and Legend's Barbershop for grooming, all conveniently close to The UPS Store.