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Visit your local Post Office™ at 500 4th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous customers reported significant problems with package deliveries, including misdeliveries, packages marked as delivered but not received, and delays.
Customer Service
Many reviews highlighted poor customer service, including unhelpful staff, difficulty reaching anyone by phone, and rude interactions.
Inconsistent Performance
While some customers praised individual postal workers for their friendliness and efficiency, overall service was described as inconsistent and unreliable.
Management Concerns
Several reviews pointed to poor management and operational inefficiencies as contributing factors to the ongoing delivery and service issues.
MG
Matthew Green
Jan 5, 2026
1.0
Mail might get delivered once every two weeks, not that we dont have mail they just dont show up. To mail a outgoing letter I have to drive to a actual pick up post office drop off box so a bill will go out on time. And packages... HA!
They will be in the ditch, balanced on the mailbox, very very seldom do they drop off at the front porch. Also will use any excuse to no deliver a package .... road inaccessible, "stick in road, animal, bla bla bla.... it boils down to just laziness.
Said part is the usps is a huge part of american history, yet the a service they are providing these days..... if I could I would pay more money to just use UPS and get my mail.
AR
Ann Rogers
Dec 22, 2025
1.0
I have been waiting for my package for 3 days. It’s been in orange it says for 3 days. At the postal office. And not out for delivery. It’s needed for Christmas. I have no out for delivery notification or anything. Can’t get anyone on the phone.
CD
Colin Dunham
Dec 20, 2025
1.0
The shittiest usps I have ever seen. Had my package sitting at the office for 48 hours and still hasn’t left. I went up to the office to pick it up there and they said word for word that they aren’t going to look for it and get it for me.
LH
Larry Hamilton
Nov 15, 2025
1.0
If I had not been sitting on my porch drinking coffee I would not have seen this. Package would not have been there the next morning.
IS
Iesha Sonnier
Oct 29, 2025
3.0
I have been having issues with my packages being delivered to my home. I have to either go up there or call for the supervisor to get my packages redelivered i have a camera on my door and they don’t attempt to even come to my place. Delivery is always after 4:30 when the place is closed and can’t speak to no one in the phone.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 500 4th St?
You can send mail and ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more at this Post Office.
Does the Post Office at 500 4th St accept first-time passport applications?
Yes, this location accepts first-time passport applications for the U.S. Department of State, and you can also get a passport photo taken by appointment.
Do I need to schedule an appointment for passport services at this USPS location?
Yes, most passport services require an appointment via the online scheduler, although limited walk-in hours are available at some locations.
What are the operating hours of the United States Postal Service at 500 4th St?
The Post Office is open Monday through Friday from 8:30 AM to 4:30 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Can I reserve a Post Office Box online for this location?
Yes, you can search and reserve a PO Box online quickly and securely at https://www.usps.com/manage/po-boxes.htm and then complete your setup in person.
Is it possible to access PO Boxes in the lobby after regular hours?
Many USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Please check with the local Post Office for exact lobby access times.
Where is the nearest bookstore to the United States Postal Service at 500 4th St?
Barnes & Noble, a nearby bookstore, is close to the Post Office. You might visit there before or after handling your mailing and shipping needs.
Are there any colleges near the USPS location at 500 4th St?
Yes, Lamar State College Orange and its Shahan Events Center are nearby. Students or visitors can combine visits for postal services and educational activities conveniently.
What local dining options are nearby the United States Postal Service on 4th St?
LSCO Gator Cafe, a coffee shop and cafe, is close to the Post Office where you can grab a coffee or quick meal during your visit.
How can I reach the United States Postal Service at 500 4th St if I need assistance?
You can call the local phone number at +1 409-883-6032 or the main USPS helpline at +1 800-275-8777 for assistance.