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Brand Certified

United States Postal Service

2.0
(122 reviews)

Business Details

200 N Texas Ave, Odessa, TX
79761, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 200 N Texas Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
200 N Texas Ave, Odessa, TX
79761, United States

Hours

Reviews

2.0
122 reviews
5 stars
22
4 stars
7
3 stars
3
2 stars
1
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing frustration over poor interactions.

Delivery Issues

Customers frequently reported problems with package deliveries, including misdeliveries, packages marked as delivered but not received, and excuses for failed deliveries.

Staff Attitude

Several reviews mentioned a negative attitude among employees, with complaints about staff being dismissive or unprofessional.

Operational Efficiency

Customers noted inefficiencies in service, such as long wait times, unresponsive phone lines, and issues with package drop-off and processing.
  • TJ
    Tiara Jurado
    Feb 26, 2026
    1.0
    They don’t deliver items and make up excuses as “driveway un accesible “ “full box”. Boxes once delivered to my door now I have to come and pick up. Why are we paying shipping to pick up our items?
  • IL
    IT'S LESLIE.
    Feb 24, 2026
    1.0
    I don’t think they deserve one star they were so mean every time I go there it’s the same thing No manners for such elderly people if anything, there’s one elderly woman that does good. She should get a raise!
  • AJ
    arrington johnson
    Feb 13, 2026
    1.0
    Terrible service. They couldn’t find my apartment so they were lazy and decided to take it back to the post office where I now cannot get it until Monday. Worst service ever.
  • AP
    Alejandro Miguel Utra Prieto
    Jan 20, 2026
    1.0
    Deben mejorar sus empleadas La señora Margarita no debe tratar con clientes Las demás muy bien
  • GB
    Garrett Bell
    Jan 8, 2026
    1.0
    Dropped off a package in the drop box inside the lobby. It was never scanned in and never delivered. Unable to file an insurance claim because USPS has no record of it.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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