Brand Certified
United States Postal Service
1.8(144 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
4551 E 52nd St, Odessa, TX
79762, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4551 E 52nd St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.8
144 reviews
5 stars
23
4 stars
9
3 stars1
2 stars1
1 star
110
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and lack of assistance.
Delivery Issues
Many customers reported problems with mail and package deliveries, including misdelivered items, packages marked as delivered but not received, and unresponsive mail carriers.
Communication Problems
Customers frequently mentioned difficulties in reaching the post office by phone, with long wait times and unhelpful responses when they did manage to get through.
Overall Satisfaction
Overall, the feedback indicates a significant level of dissatisfaction with the post office's performance, with many customers expressing a desire to avoid using their services in the future.
- TRTony Ray3 days ago1.0Mail carriers out of this post office that serve Hemingway apartments are absolutely failures at doing there job and putting the mail in the right boxes. I talk to white lady today March 2nd at 215pm, She was rude and making excuses for them. Get better at this!
- ADAsia DukhotaFeb 12, 20261.0If it was possible to give zero stars I would. One of the employees (blonde one) is nice to some people to a point where she spends too much time talking to men for too long when there is a line of 5 people behind. Today she hit the bottom when I was trying to retrieve a package that wasn’t deliver because their mailman apparently wasn’t in the mood to leave the truck and get it to our front door. She requested me to show my green card and then looked at it and was like “first name doesn’t match”. Like excuse me I had another means of authenticating my identity on me. She was also very rude to other people casually chatting in line quietly and will be reported to USPS corporate. Good luck Karen.
- YLYanieska LaurencioFeb 3, 20261.0Me enviaron un paquete y me dejaron la llave en mi casillero pero cuando habri no había ningún paquete he tratado de comunicarme y no he podido contactarme con ningún agente.muy mal servicio no tiene confiabilidad
- KXKay xoJan 21, 20261.0Wow, what an experience I must say... firstly, the white woman with blonde hair and a speech impediment, was absolutely just so rude. She looked mean and she absolutely was. She seemed to hate her job and anyone she interacted with was a nuisance. I will never understand why you take a job where you encounter customers when you hate speaking to customers. I needed help with a label, I tried showing her on my phone the address I needed for the label, she was having NONE OF IT. Cut me off and didnt let me explain or listen to anything I had to say! Told me to do it online, I had already tried this so I told her that and asked her how when I dont have an account (which is needed online) she was short with me, clearly frustrated with her job by the time she got to me and treated me as such! People like her need to find jobs in warehouses packing things far away from customers. I will never return here, the other post office is on the other side of town but I will make the trip just because customer service is friendly there always.
- CMcaleb mckellopDec 30, 20251.0called to get my package that was going to be sent back to sender because i am new to the address i put down but they dont pick up the phone!! so i spoke with a agent from somewhere else and she was great was able to help me out and make sure the package stays in odessa and i am able to pick it up if these guys on 52nd ever answer the phone
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 4551 E 52nd St?
You can send mail and packages, buy money orders, rent PO Boxes, apply for passports, purchase gift cards, and access other postal services.
Can I apply for a U.S. passport at this Post Office location?
Yes, this location accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services?
Yes, most passport services require scheduling an appointment online, although limited walk-in hours are available at select locations.
What are the Post Office hours at 4551 E 52nd St, Odessa?
The Post Office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Can I rent a PO Box online for this location?
Yes, you can search for and reserve PO Boxes online at the USPS website and complete setup in person at this Post Office.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary by location; please check with this Post Office for exact hours.
What is the cost for a passport photo at this USPS location?
The current fee for a passport photo at USPS is $15.
Are there any hotels near the United States Postal Service at 4551 E 52nd St?
Yes, Hilton Garden Inn Odessa and Holiday Inn Express & Suites Odessa are nearby, convenient for visitors needing accommodation before or after visiting the Post Office.
What businesses are located near the Post Office that could assist with vehicle needs?
Nearby automotive services include Lumos Honda, Kelly Grimsley Honda, Honda dealerships, and Softsuds car wash, useful for vehicle purchases or maintenance when visiting the area.
Where can I find financial services around the USPS on E 52nd St?
West Texas Educators Credit Union, SouthWest Bank, and Western Union money transfer services are nearby for your banking and financial needs.
Brand Certified Facts from United States Postal Service
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