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The UPS Store #5109 in Odessa offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 42nd And Grandview (Next To McAlister's).
Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Kamille, Yesenia, and Callia.
Service Issues
Several reviews highlighted problems with service, including rude staff, incorrect charges for tape, and issues with package tracking and delivery.
Operational Problems
Customers reported issues with store hours, such as employees not being on time and appointments not being honored.
Pricing Concerns
Multiple reviews expressed dissatisfaction with high charges for basic services like printing labels and using tape.
Positive Experiences
Despite some negative feedback, many customers shared positive experiences, particularly regarding quick service and helpful staff.
SG
Shawn G
5 days ago
1.0
Gotta love that I pay this place so that I can receive my packages securely instead of them being stolen at the RV park but then to find out that they're going to charge me $10 because they think it's overflow. Anyone else think this is bull
DR
Donald Russell
Nov 7, 2025
1.0
Paid for 2nd day air and received ground service. Forced me to make trip to another state to correct problem due to late arrival. When I returned to file a claim said I was past my 15 day limit and refused to refund. Will never use UPS or UPS Store again!
FH
Francisco Herrera
Oct 14, 2025
1.0
They charged you $3 dollars for just tapping the label
AR
Amjad Rashid
Oct 13, 2025
1.0
The person Yesenia was extremely RUDE. She charged me $3 to put a small tape to cover the top part of my package that had a shipping label and I wanted to drop it. This location has a very bad service and they are also wrongfully charging their customers. I will never go to this location again !!!!
YD
Yilian Isabel Diaz Dominguez
Oct 9, 2025
1.0
Tristemente perdi un paquete de casi 400 dólares, lleno de medicinas para mi madre que las super necesita( es lo que mas me duele)cuando fui a reclamar dis qué habían pasado 7 días y no podían ayudarme.la cuestión es que no dejaron siquiera una foto para saber dónde buscar en caso de que se hayan equivocado de apt.Bueno he perdido esta vez
What services does The UPS Store #5109 in Odessa offer?
The UPS Store #5109 provides expert packing, shipping, printing, document finishing, mailbox rental, notary services, shredding, faxing, passport/photo ID services, and computer access.
Where is The UPS Store #5109 located?
It is located at 2000 E 42nd St, Suite C, Odessa, TX 79762, next to McAlister's Deli.
What are the business hours for The UPS Store #5109?
Open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 10:00 AM to 1:00 PM, and closed on Sundays.
Which payment methods are accepted at The UPS Store #5109?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #5109 provide mailbox rental services?
Yes, mailbox rental and mailbox services are offered at this location.
Is The UPS Store #5109 locally owned?
Yes, The UPS Store #5109 is locally owned and operated in Odessa.
Can I find professional shredding services near The UPS Store #5109?
Yes, Shred Nations, a professional shredding service, is located nearby for your shredding needs.
Are there dining options near The UPS Store #5109?
Yes, McAlister's Deli and Papa Johns Pizza are nearby for quick meal options before or after your visit.
Where can I find telecommunications services close to The UPS Store #5109?
Flexnet Telcom, which offers electronics and mobile phone services, is located near The UPS Store #5109.
How can nearby businesses like Craftsman Controls benefit customers of The UPS Store #5109?
Customers in the area can easily access business services from Craftsman Controls, including oil and gas equipment rentals, which complements professional services offered at The UPS Store.