United States Postal Service

1.5
283 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4600 Aldine Bender Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4600 Aldine Bender Rd, North Houston, TX
77315, United States

Reviews

1.5
283 reviews
5 stars
29
4 stars
9
3 stars
1
2 stars
9
1 star
235

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported unprofessional behavior from staff, including rudeness and lack of assistance, leading to a negative experience.

Package Handling

Many reviews highlighted issues with packages being delayed, lost, or misrouted, with some customers expressing concerns about potential theft.

Operational Efficiency

Customers frequently mentioned long wait times and poor management at the facility, contributing to frustration and dissatisfaction.

Customer Support

There were complaints about the lack of communication and support from the facility, with many customers feeling ignored or dismissed.
  • KK
    Katy My Katy
    Dec 12, 2025
    1.0
    all the truck driver watch your back from this location especially when you’re dropping off empty trailer. They try to scam the driver to pay $20 or call your boss to fire you. That was game happened to me last time with the person working in the lot with the scanner in his hand, his name Ahmed, so I don’t know if he doing that by himself or they are a group of people to scam the driver, watch your back driver from this person working in the lot with the scanner watch your back when he came to you..
  • SS
    s s
    Dec 2, 2025
    1.0
    Waiting to get a door take longer and the people working Receiver side Are very bad behavior and attitude some of them are nervous and rude people Don’t go over there. this place
  • AS
    Amir Sassine
    Nov 26, 2025
    1.0
    Waiting to check in for a dock and being ignored at their door. Their security guard has trouble comprehending. Ive been here for 20 minutes already. With all these negative reviews it seems like they need to shut this location down l.
  • AG
    Anthony Garza
    Sep 30, 2025
    1.0
    Not a post office but says it’s a post office

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.