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The UPS Store

4.3
(159 reviews)

Business Details

301 Main Plaza, New Braunfels, TX
78130, United States
(830) 626-0788

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4200 in New Braunfels offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Downtown On The Plaza.

Details

  • Curbside pickupNot available
  • [Free/Paid] wi-fiNot available
  • Onsite servicesNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
301 Main Plaza, New Braunfels, TX
78130, United States

Hours

Reviews

4.3
159 reviews
5 stars
127
4 stars
4
3 stars
3
2 stars
4
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Leandra, Paige, and Kai.

Service Speed

Customers frequently noted quick service and minimal wait times, highlighting the efficiency of the staff.

Mixed Experiences

While many reviews were positive, some customers reported rude behavior from employees and issues with service quality.

Pricing Transparency

Several customers expressed dissatisfaction with unexpected charges for services like printing and taping, indicating a need for clearer pricing policies.
  • ED
    Eric Dickman
    Feb 24, 2026
    1.0
    I have recently done two Amazon returns just after they open in the morning at 8 am. A lot of people doing returns before what I assume is the drive to work. Both times 6-8 people inline and only one employee working. Might be worth a second person. Today I got asked to tape something up a bit more. Probably 6-8 inches of tape. Said you can't use the store tape and I would have to purchase a roll on my own. One guy inline got mad at me because I was not speedy due to the tape issue. What ever happen to customer service????
  • LF
    Lara Farmer
    Dec 16, 2025
    5.0
    Literal lifesavers. I had to print out, photocopy and notarize a bunch of documents and they were super helpful, all for a reasonable price. If I’m ever in a similar position, I’m coming straight back here!
  • TM
    Tammy Merriman
    Dec 15, 2025
    5.0
    NB’s UPS Store has great employees ready to help!
  • KK
    Kayla
    Nov 20, 2025
    1.0
    I dropped off my package 2 days ago for them to mail it right back to me! So now I have to take it to a different center to make sure it gets delivered correctly so I don’t get charged over $200! Pay attention!
  • VM
    valentino munoz
    Nov 19, 2025
    5.0
    Awesome customer service 💯%

Frequently Asked Questions About The UPS Store

What services does The UPS Store #4200 in New Braunfels offer?

The UPS Store #4200 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, passport/photo ID services, and business services.

Where is The UPS Store #4200 located in New Braunfels?

It is located at 301 Main Plaza, Downtown On The Plaza, New Braunfels, TX 78130, near Seguin Ave.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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