United States Postal Service

2.5
44 reviews

About

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Visit your local Post Office™ at 201 W Alabama St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
201 W Alabama St, Mount Pleasant, TX
75455, United States

Hours

Reviews

2.5
44 reviews
5 stars
14
4 stars
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1 star
25
  • II
    Isa
    6 days ago
    1.0
    If I could give -0 stars I would. MP has the worst postal service. At least the delivery part. I know is not fair to generalize but it’s ridiculous the bad service i keep receiving. Often my packages don’t get delivered because of multiple excuses. 1,”unsafe delivery area”.( I get FedEx and UPS packages all the time.) 2. “Needed gate passcode”. I don’t even have a gate! Then I get the notes on my mailbox to go get my package at the PO and they can’t find them there. 3, my notifications said DELIVERED and guess what… no packages were delivered. Come on. This is getting ridiculous and very frustrating because not all the senders will understand and replaced the missing items. Plus I need my items asap. There’s a reason why I ordered them in the first place!!!
  • CC
    Chantelle
    Nov 8, 2025
    1.0
    I would give zero stars if I could. I'm expected to cross two lanes of a busy highway to get my mail, but they won't deliver packages to my house. Afraid of the boogy man jumping out of the Bahaia grass in the field, despite given explicit instructions to follow my driveway to the rear of the property that is neatly landscaped. I could use a lot of adjectives to describe this drama-driven branch, but it looks like others are already aware of the problem!
  • CC
    concertmasterp
    Oct 21, 2025
    1.0
    One month later and 3 complaints and still no answers on missing mail. Some of the mail came from the city, and I have asked the city of Mount Pleasant to investigate why official mail was never received.
  • JU
    Josh U
    Oct 19, 2025
    1.0
    So if your package says Friday delivery, you won't get it until Monday. Then when it is delivered it will just be tossed out on the ground, or at someone eles house. USPS needs to give up already and let the private sector handle it from here. I'll pay more to use FedEx or UPS. Good luck driving usps into the ground, just another failed government program.
  • EV
    Eric Villalobos
    Jun 14, 2025
    1.0
    Never fails they put packages and important mail in the wrong mail box every time, how terrible and lazy you must be of an employee

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.