Austin Bank is pleased to have Jed Crow, SVP/Market President, and Leigh Gilland, AVP/Retail Office Manager, on our team to help with the establishment of Austin Bank's newest location. These individuals have lengthy banking histories and excellent reputations for their community service and we look to them to continue the Austin Bank legacy.
Banking hours are 9 a.m. to 4 p.m. Monday through Thursday, and 9 a.m. to 5 p.m. on Fridays. Full service banking is available inside the lobby at this location and there is a walk-up ATM. Unfortunately we are unable to offer drive thru service or night depository at this time.
Plans are in process to construct a new banking facility capable of offering these additional conveniences.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.