Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1902 Texas Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.6
333 reviews
5 stars
38
4 stars
6
3 stars4
2 stars
10
1 star
275
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight poor customer service, with staff described as rude, unhelpful, and unprofessional.
Package Delays
Many customers report significant delays in package processing and delivery, with items often stuck for weeks without updates.
Staff Attitude
Several reviews mention negative attitudes from staff, including dismissive and arrogant behavior towards customers.
Mixed Experiences
While some customers had positive interactions with specific staff members, these experiences are overshadowed by the overall negative feedback.
Impact on Businesses
The delays and service issues are causing significant problems for small businesses relying on timely deliveries.
- ZWZhemin Weng1 day ago1.0Terrible experiment,
- AKAlex Karlov6 days ago1.0Good luck trying to call them
- CCCourtney ClarkAug 16, 20252.0What’s the point of this door when you arrive during the “open times” ring and knock and still get no service??!?!
- ZZZiwen ZhangAug 8, 20251.0A very strange place, very strange staff. Today, when I mailed something, I selected the "electronic receipt" on the verified mail paper, but the staff didn't add it. I asked why, and they said it was because I didn't select it. Even if I had, I should have told them. I find it very strange. Shouldn't the staff check the form after receiving it and see what services the customer has selected? If the options on the form are useless, the staffs don’t even check it. Why even need the form?
- AGAlba GarciaAug 1, 20251.0The customer service here is really bad … comments and remarks are being made when someone has to drop off a return for a store… I mean if the store or website I’m buying from would have another way to return I would preferred that over visiting the post office.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services does the United States Postal Service at 1902 Texas Pkwy offer?
This Post Office offers mailing and shipping services, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services here?
Most passport services at this location require an appointment through the online scheduler; limited walk-in hours are also available.
What are the hours of operation for this Post Office on Saturdays?
The Post Office is open on Saturdays from 9:00 AM to 1:00 PM.
How can I reserve a PO Box at this Post Office?
You can search for and reserve PO Boxes online quickly and securely, then complete the setup in person at the Post Office.
Is there 24/7 access to PO Boxes in the lobby?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Please check with this location for specifics.
What nearby dining options can I visit before or after my Post Office visit?
You can check out American Deli, Subway, Church’s Texas Chicken, or Timmy Chan's, all located near the Post Office.
Are there nearby mobile phone stores to visit around this Post Office?
Yes, nearby you can find Metro by T-Mobile and Cricket Wireless for your mobile phone and telecommunications needs.
What nearby services can assist with financial or postal needs besides the Post Office?
Western Union offers money transfer services nearby, and Jackson Hewitt Tax Service provides financial advising and tax services close to this location.