Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1902 Texas Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.6
336 reviews
5 stars
39
4 stars
6
3 stars4
2 stars
10
1 star
277
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, with several specific complaints about individual employees.
Delivery Issues
Numerous reviews highlighted significant delays and issues with package processing, with many packages reportedly stuck for weeks.
Mixed Experiences
While some customers praised specific employees for their helpfulness, the overall sentiment regarding service quality was largely negative.
Communication Problems
Customers expressed frustration over the inability to reach the post office by phone and lack of updates on package statuses.
- RPResmi PeterDec 26, 20251.0Very unprofessional behaviors.Discrimination and i pay my box they are not processed..I called complaint number.Then tome days changed the attitude..still some applications pending
- HHHarry HunterDec 21, 20251.0Im not review my normal mail carrier,but the postal as a whole.I buy an item on ebay,and the item was about 250 miles away. They post it will be delivered in about a week. I noticed on tracking after about three days. It is in my local office. The next thing I see it was taken back to a postal office over 25 miles away. Now tracking is showing its back at my local postal office. So it made it here to my post office in about a days,and goes back 25 miles away,and then back to my local post office. They wonder why they are having financial issues. Looks like they need to check their process of delivery!!
- ATA TNov 26, 20255.0Fast and efficient service.
- ZWZhemin WengNov 24, 20251.0Terrible experiment,
- AKAlex KarlovNov 19, 20251.0Good luck trying to call them
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services does the United States Postal Service at 1902 Texas Pkwy offer?
This Post Office offers mailing and shipping services, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services here?
Most passport services at this location require an appointment through the online scheduler; limited walk-in hours are also available.
What are the hours of operation for this Post Office on Saturdays?
The Post Office is open on Saturdays from 9:00 AM to 1:00 PM.
How can I reserve a PO Box at this Post Office?
You can search for and reserve PO Boxes online quickly and securely, then complete the setup in person at the Post Office.
Is there 24/7 access to PO Boxes in the lobby?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Please check with this location for specifics.
What nearby dining options can I visit before or after my Post Office visit?
You can check out American Deli, Subway, Church’s Texas Chicken, or Timmy Chan's, all located near the Post Office.
Are there nearby mobile phone stores to visit around this Post Office?
Yes, nearby you can find Metro by T-Mobile and Cricket Wireless for your mobile phone and telecommunications needs.
What nearby services can assist with financial or postal needs besides the Post Office?
Western Union offers money transfer services nearby, and Jackson Hewitt Tax Service provides financial advising and tax services close to this location.