United States Postal Service

2.6
134 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 211 E Avenue G to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
211 E Avenue G, Midlothian, TX
76065, United States

Hours

Reviews

2.6
134 reviews
5 stars
44
4 stars
8
3 stars
6
2 stars
4
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some staff members, particularly Roger, received praise for their friendliness and helpfulness, others were reported as rude and unprofessional, leading to mixed experiences.

Delivery Issues

Numerous customers reported problems with mail and package deliveries, including misdeliveries, packages marked as delivered but not received, and poor communication regarding delivery attempts.

Facility Experience

The physical post office location was generally described as clean and well-maintained, with some customers noting efficient service during their visits.

Management Concerns

There were complaints about management's responsiveness to delivery issues and staff behavior, with calls for better oversight and accountability.
  • MD
    Magean Davis
    3 days ago
    5.0
    Roger was incredibly sweet and very helpful. Will come back to this location again.
  • ED
    Ella Dawn
    Dec 5, 2025
    5.0
    Love everyone here super nice and fast!
  • JS
    Jackeline Sierra
    Nov 15, 2025
    5.0
    This is the only USPS office I will use. Everyone is always so kind and helpful!
  • CL
    Chris Lehew
    Nov 6, 2025
    1.0
    If you guys could do me a favor and finish doing your job and close my mailbox after you put the mail in that would be great.
  • CS
    Colton Sadler
    Sep 13, 2025
    5.0
    Roger is always willing to help out and he's really patient. I've made some shipping errors and he was quick to fix them before it shipped off.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.