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Visit your local Post Office™ at 612 Veterans Airpark Ln to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
612 Veterans Airpark Ln, Midland, TX
79705, United States
Hours
Reviews
1.7
182 reviews
5 stars
22
4 stars
6
3 stars
5
2 stars
4
1 star
145
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers feeling dehumanized and dismissed during interactions.
Delivery Issues
A significant number of customers reported problems with package deliveries, including items marked as delivered but not received, and packages delivered to incorrect addresses.
Communication Problems
Customers expressed frustration over the inability to reach the post office by phone, with many stating that calls went unanswered or were met with unhelpful responses.
Operational Inefficiency
Reviews indicated long wait times, early closures, and a lack of urgency among staff, contributing to a poor overall experience.
Trust and Reliability
Many customers voiced concerns about the reliability of the postal service, citing lost mail and packages, leading to a general loss of trust in the facility.
- MMMacee Murry4 days ago1.0Second time a package was delivered and it's nowhere to be found. Also had a package sent back to sender because y'all said it was undeliverable, rescheduled delivery and waited. It was over a week so went to pick it up. Post office lobby entirely closed. Never got my package. Now I have Christmas gifts just gone.
- AKAni KashyapOct 20, 20251.0Worst staff. They had us wait in line for 30 mins to collect a package and right as we got to the counter asked as to go to another window. We went to the other window, and they shut it down at 4:50. And asked us to go back to the first window. And when we went back to the first window, they kicked us out saying we can't pick up any packages for there. At it was 10 minutes to spare. There were many that took time off from work that came to pick up packages and waited in line patiently only to be sent out 10 mins before closing. We spent a whole hour of our day because they couldn't care less.
- KCKraken ChaserOct 20, 20251.0Just closed the office 10 minutes early so people couldn't get their mail. People had been waiting in line for over 30 minutes before this, and several took time off work to get here early. Supervisor was incredibly hostile and rude.
- ASAdriana SaenzOct 20, 20251.0They never answer the phones, Unprofessional, they take forever and their customer several sucks! The WORST EXPERIENCE EVERY TIME!!!!! 0 stars for me
- DMdaisy maeOct 15, 20251.0BARBRA was RUDE, UNKIND and Dismissive!!! She was complaining that she was supposed to be on lunch break but had to be helping me, she basically threw the change of address form and didn’t even let me get any words out before she said “ NEXT PERSON IN LINE “ quietly sobbed on the way back to my car, felt so dehumanized.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 612 Veterans Airpark Ln?
At this Post Office, you can send mail and ship packages, get money orders, rent PO Boxes, apply for passports, buy gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State and can also take your passport photo with an appointment.
Do I need an appointment for passport services at this USPS location?
Most passport services require scheduling an appointment through the online scheduler, although limited walk-in hours are available at select locations.
What are the business hours for this United States Postal Service?
The Post Office is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I rent a PO Box at this location?
You can apply for a PO Box either online or in person at the Post Office by bringing two valid forms of ID and your completed application.
Are PO Boxes accessible after normal business hours?
Most USPS locations offer 24/7 access to PO Boxes inside the lobby, but access hours can vary by location, so check with this Post Office for details.
What is the fee for passport photos at this Post Office?
The current fee for a passport photo at USPS is $15.
Are there other nearby Post Office locations around 612 Veterans Airpark Ln?
Yes, nearby Post Offices include US Post Office Claydesta and USPS in the area, which might be convenient depending on your location.
What nearby amenities can I visit before or after using the services at this USPS?
Nearby you can find places like Midway Station Apartments for accommodation and Texas Oil Dust LLC, a barbecue restaurant, ideal for dining after your visit.
Is there convenient assistance nearby for professional or legal services after visiting the Post Office?
Yes, nearby professional services include GEL Consulting Group and legal services like The Stuart Firm and Brockett & McNeel for your related needs.