Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 120 E Grubb Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.1
227 reviews
5 stars
51
4 stars
10
3 stars
9
2 stars
7
1 star
150
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some staff are praised for being friendly and helpful, while others are described as rude and unprofessional.
Delivery Issues
Numerous complaints about mail and package delivery, including misdeliveries, packages not being delivered, and poor handling of items.
Long Wait Times
Customers frequently mention long lines and wait times at the post office, leading to frustration.
Communication Problems
Many customers report difficulty in reaching the post office by phone and receiving timely updates on their packages.
Overall Satisfaction
Overall, customer satisfaction is low, with many expressing frustration over service quality and reliability.
- DHDale HummelJan 1, 20265.0As bad as the sidewalk and streets and weather is here in Mesquite the sweet mail lady always comes. she does a Wonderful job on our street and does have a hard time getting to the mailboxes but on to the next one.👍
- ARAutumn ReneDec 16, 20255.0I just wanted to say thank you to Mrs.Debbie. She reached out immediately after my claim. She provided excellent customer care/customer service. She was very positive and personable. ♥️ Just awesome and she saved Christmas for my husband. She helped us get an important package that was delivered to the wrong house. Thank you to our postal service carriers/crew. 🙌🏽
- NMNatalie MorrisonDec 13, 20255.0Cheri was kind and provided great customer service during the holiday rush, efficient, kept the line moving, and even looked to be training others at the same time. Truly appreciated!
- LJLela JenkinsDec 6, 20253.0So much I could say here but bottom line, the postmistress is unprofessional & comes off angry with her patrons
- MBMyesha boultonNov 19, 20251.0Not very friendly/helpful. Also charging an extra 30 cents and saying my paper is “too heavy” because it weighed 1.3 ounces instead of 1 ounce…. It was literally 3 pieces of regular printing paper and super light…and then told me to go drop it in the box myself. Do better.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service on 120 E Grubb Dr?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and access various postal products and services.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time U.S. passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Most USPS locations offering passport services require you to schedule an appointment online, though limited walk-in hours may be available at select locations.
What are the operating hours of the USPS on 120 E Grubb Dr?
The Post Office is open Monday through Friday from 8:30 AM to 5:00 PM, Saturdays from 9:00 AM to 12:00 PM, and is closed on Sundays.
Can I rent a PO Box online through this USPS location?
Yes, you can search and reserve a PO Box online securely and receive instructions to complete your setup in person at the Post Office.
Is the USPS location at 120 E Grubb Dr accessible via nearby public transit or landmarks?
Nearby you’ll find another United States Postal Service location, Mesquite Post Office, and local businesses like MQ Carpet Cleaning and Church’s Texas Chicken, which can help you orient yourself when visiting this USPS store.
What dining options are near the United States Postal Service in Mesquite?
You can enjoy meals before or after your visit at nearby places such as Church’s Texas Chicken, Bubba's 33, Charleys Cheesesteaks and Wings, and Little Caesars Pizza.
Are there medical facilities close to the USPS on 120 E Grubb Dr if I need health services?
Yes, nearby medical centers include WellMed at Mesquite, Neurology Care, Salma Mazhar, M.D. Internal Medicine, and dental services like Dental Impressions.
How can I make an appointment for passport photos at this Post Office?
You should use the USPS online scheduler to make an appointment for passport photos and first-time passport applications at this location.
What is the fee for passport photos at the USPS?
The current fee for passport photos at USPS is $15.