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United States Postal Service

2.1
(230 reviews)

Business Details

120 E Grubb Dr, Mesquite, TX
75149, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 120 E Grubb Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
120 E Grubb Dr, Mesquite, TX
75149, United States

Hours

Reviews

2.1
230 reviews
5 stars
51
4 stars
10
3 stars
9
2 stars
7
1 star
153

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, particularly in passport services and general inquiries.

Delivery Issues

Frequent complaints about mail and packages being delivered to the wrong addresses, late deliveries, and lack of communication regarding package status.

Staff Performance

While some staff were praised for their helpfulness and friendliness, others were noted for being unhelpful and dismissive.

Facility Conditions

Customers expressed dissatisfaction with the physical conditions of the post office, including long lines and poor parking.
  • AR
    Ashleigh Rinehart
    Feb 18, 2026
    1.0
    The Asian gentleman that “ helped me” today was quite rude. I needed to ship some packages and he told me that next time I need to make his job easier by combining them on one label (keep in mind they are all being sent somewhere different) but didn’t tell me how I’m supposed to accomplish this. I’ll be shipping through ups again.
  • SK
    Shy Kaye
    Jan 22, 2026
    1.0
    Terrible customer service experience from the man in passport services. I will never come back. Rude. Unprofessional. Refused to talk to me for no reason. Came in with a bad attitude to begin with like he doesn’t like his job.
  • DH
    Dale Hummel
    Jan 1, 2026
    5.0
    As bad as the sidewalk and streets and weather is here in Mesquite the sweet mail lady always comes. she does a Wonderful job on our street and does have a hard time getting to the mailboxes but on to the next one.👍
  • RP
    REALLY MR. POSTMAN
    Dec 31, 2025
    1.0
    REALLY MR. POSTMAN??? I hope that you/US POSTAL SERVICE can pay for that CADILLAC due to your WRECKLESS DRIVING!!! TOO LAZY TO STEP OUT OF YOUR TRUCK...AND QUIT LEAVING MY MAILBOX DOOR OPENED!!!
  • AR
    Autumn Rene
    Dec 16, 2025
    5.0
    I just wanted to say thank you to Mrs.Debbie. She reached out immediately after my claim. She provided excellent customer care/customer service. She was very positive and personable. ♥️ Just awesome and she saved Christmas for my husband. She helped us get an important package that was delivered to the wrong house. Thank you to our postal service carriers/crew. 🙌🏽

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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