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Visit your local Post Office™ at 3501 Gus Thomasson Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Really bad service the lady on the front just talk we everybody instead doing her job
FK
Fell Ker
Aug 22, 2025
1.0
Who mops a floor in the middle of the day and then gets an attitude when people walk on it? No wet floor signs to warn people what they are walking in to. If it’s that important, you could leave a path for patrons and mop only 1/2 of it at a time. I need to get time sensitive mail and don’t have time for bs.
JH
Jose Hurtado
May 28, 2025
1.0
I wanted to provide feedback regarding a recent experience at your location. While most of the staff I interacted with were very helpful and professional, I encountered a negative situation with a team member named Tabitha (apologies if I am misspelling her name).
I had come in seeking assistance with a shipping matter, and unfortunately, Tabitha was not helpful. When I asked for clarification, she responded rudely, expressing that I would not be able to do her job. I requested to work with another staff member, but she refused and took my items, only returning them after I paid an additional $1 for a separate transaction. After I paid, she threw the receipt at me, which I felt was unprofessional and discourteous.
While I understand everyone can have off days, I wanted to make you aware of this interaction as it impacted my experience at your store. I appreciate the help I received from the rest of the team and hope that future interactions can reflect the professionalism I experienced with the other staff members.
JR
Jessie Rebel
Nov 28, 2024
1.0
I ordered some football cards online and the tracking lead to the post office. Unfortunately, they never made it to my house I waited almost a week before going up their and all they tried to get rid of me by saying the tracking is no good; when it was. They don’t know where or what happened to them. Despite showing the tracking leading to them they didn’t look into finding them. And just told me to contact the seller to send a new tracking number but there isn’t another one.
MR
Manrique R.
Jun 30, 2020
1.0
I've had my share of issues with this place for over a decade. The Asian fellow in particular is extremely rude. The last time I went there, there was a long line and only he was working. I had a prepaid label but I did not realize I needed to tape off the small box. He said he would not do it. I'd rather deal with UPS or Fed Ex. Their customer service is much better.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 3501 Gus Thomasson Rd offer?
The Post Office offers mailing and shipping services, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this location accepts first-time U.S. passport applications and can process passport photos by appointment.
Do I need an appointment for passport services here?
Yes, you generally need to schedule an appointment using the online scheduler, though limited walk-in passport hours are offered at select locations.
What are the operating hours for the United States Postal Service at 3501 Gus Thomasson Rd?
The Post Office is open Monday through Friday from 8:30 AM to 5:00 PM and closed on Saturdays and Sundays.
How can I get a PO Box at this Post Office?
You can apply online or in person with two valid IDs and a completed application. Check availability and start online at the USPS website.
Is 24/7 access available for PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Contact the local Post Office for specific hours.
Where can I find a nearby driving school to take lessons while visiting this area?
Transitions Driving Academy is nearby and offers driving lessons, which you may visit before or after handling postal services.
Are there any grocery stores near this Post Office if I need to shop during my visit?
Yes, ALDI USA is a nearby grocery and supermarket where you can shop conveniently.
What nearby financial services are available around the Post Office for quick cash or insurance?
Nearby you can find Speedy Cash for payday loans and Family Financial Insurance Group for insurance services.
Where can I get my car serviced near the United States Postal Service location?
Firestone Complete Auto Care and Midas Mesquite are nearby automotive service centers offering repairs and tire services.