United States Postal Service

2.6
43 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 307 Starr St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
307 Starr St, Mercedes, TX
78570, United States

Hours

Reviews

2.6
43 reviews
5 stars
16
4 stars
0
3 stars
1
2 stars
4
1 star
22
  • OC
    Odileidys Carballo
    Dec 18, 2025
    1.0
    I need someone to advise me on how to report this postal service. This is the second time a package has been delayed and then lost, and they don't even pay the insurance. The strangest thing is that both packages that have been lost were large and contained important and expensive items. This time I'm going to get proper advice, because it's unacceptable that my money is being lost and they're not taking responsibility.
  • GV
    Greg Vasquez
    Oct 20, 2025
    2.0
    Service was ok. Zeke needs to get on the ball, geeeeezz.
  • JS
    J Sanchez
    Mar 9, 2015
    2.0
    Who is the postmaster at this place? The grounds-keeping is nonexistent and the place is rundown and un-kept. I went to inquire about a packet and a tall gentleman with glasses at the counter told me he did not want to argue with me. What?? I only want tracking information on the package. Now they are providing their rural mail deliverers with old rundown postal vehicles that I see stranded along the road frequently. Just my experience and observations from an old Mercedes resident.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.