The UPS Store

3.7
354 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4094 in McKinney offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 2 Miles West Of Highway 75 Next To Calloway's Nursery.

Details

  • DeliveryNot available

Location

The UPS Store
4100 Eldorado Pkwy, McKinney, TX
75070, United States

Hours

Reviews

3.7
354 reviews
5 stars
220
4 stars
24
3 stars
5
2 stars
7
1 star
98

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly and helpful staff, while others report rudeness and unprofessional behavior.

Pricing Issues

Many customers expressed dissatisfaction with high charges for services like printing labels and boxes, feeling that these fees are excessive compared to other locations.

Efficiency

While some reviews highlight quick service and efficiency, others mention long wait times and inadequate staffing during busy periods.

Mixed Experiences

Customers have reported both positive and negative experiences, indicating inconsistency in service quality and staff behavior.
  • PH
    P H
    Dec 4, 2025
    1.0
    “ We are a franchise we can make up our own prices” employee when I asked why I would pay for boxes I don’t pay for it at other UPS locations… Go to another UPS one that won’t charge you for things UPS gives out free at other locations like boxes! I drop stuff all the time for work and I tried to choose a location closer to where I was meeting friends for dinner to make it easy. Ended up costing me Nine bucks. I never get charged for boxes. When I asked why she said because we’re Franchise, we can make up our own Prices!
  • BA
    Babar Ali
    Nov 30, 2025
    5.0
    Best ups store. Great customer service. Quick, easy and fast service.
  • PP
    Patricia Kennedy (Patsy)
    Nov 15, 2025
    1.0
    Terrible they had a package to be overnighted it was in their store at 11:30 on Dec. 24 2025 to be delivered at 1:30 pm 10 miles up the road and by 9 pm it still showed out for deliver. And it still hasn't been delivered as of Dec. 14 @ 10:49 pm, I paid 103.96 to have it overnighted special delivered. I have never had such unprofessional delivery service. I called twice to check on the delivery. I was told once it would be delivered no later than 3:30 PM then the next time no later than 7 PM. Which was of no use since it needed to be delivered to the individual before banking hours. Which I explained to Braushawn(sp) not sure how to spell her name. She said you can get a refund of your shipping cost. I told her the cost of shipping in no way repaid the cost the poor service of delayed delivery had cost me. This was just plan laziness and disregard for following UPS shipping rules. I even ask her to contact the driver and she said she didn't know which driver had the package and this is an untruth.
  • CS
    Chetan Salian
    Nov 7, 2025
    5.0
    We had a return for Amazon to be proceeded. The team at this store helped making it a breeze! We recommend this store for all your packaging and couriering needs
  • IF
    Isabelle Finch
    Sep 28, 2025
    5.0
    love this location! it's always a little busy but most are returns and the employees are very good about getting everyone helped in a timely manner. the employees are always considerit of the customer, I've returned multiple things at this location from mostly Amazon but also other businesses and it's always a very easy and pleasant experience!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4094 in McKinney offer?

The UPS Store #4094 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.