United States Postal Service

3.3
52 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 406 S 12th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
406 S 12th St, McAllen, TX
78501, United States

Hours

Reviews

3.3
52 reviews
5 stars
26
4 stars
3
3 stars
4
2 stars
0
1 star
19
  • GG
    Geminiticababy
    Dec 18, 2025
    5.0
    Great service, respectful, friendly kind and generous. This place needs a raise! These people deserve higher pay for their kind service and their hard work!
  • LS
    Liz Saldana
    Dec 5, 2025
    5.0
    I will travel further from my house because I prefer this post office. Customer service is excellent and consistent! Thank you!
  • HR
    H R
    Nov 26, 2025
    1.0
    I don't like going there, but it's closest to where I live. I've gone twice, and they are always rude to me. The first time I went, the lady sent me back in line twice and told me I would need to purchase tape to send my package off. Apparently they can't help you out with that. AFTER I paid for the tape, the lady then tells me that there's a discrepancy with the weight on the package and return label, so she can't send it. Mind you, my dog was waiting in my car for like 15 minutes in the heat because they kept making me wait. Fed up, I hastily told them to give me the box because my dog was waiting in the car, and then I walked out. This second time I went, the lady once again told me to move to the side to fill out my sender information on my box because even though there was NO ONE waiting in line, the space had to be available. She never offered to help or let me fill it out in front of her. Management definitely needs to give them another training on customer service!!!
  • YB
    Yurith Balderrama
    Nov 10, 2025
    5.0
    Very good customer service ☺️
  • AC
    Alfonso Cahue
    Oct 21, 2025
    5.0
    El personal siempre amable y dispuesta a ayudar

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.