Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 620 E Pecan Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.9
288 reviews
5 stars
52
4 stars
10
3 stars
10
2 stars
7
1 star
209
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.
Delivery Issues
Many customers reported significant delays and mismanagement of packages, with items often stuck at the facility for extended periods.
Communication Problems
Customers expressed frustration over the lack of response to inquiries, both in-person and via phone, with many unable to get assistance.
Passport Services
The passport application process was criticized for being disorganized and unhelpful, with staff not providing adequate support.
Lost Packages
Several reviews mentioned lost or stolen packages, with customers feeling there was no accountability or resolution from the postal service.
- JCJanelly Cabanas3 days ago1.0I wanna share for anyone who is planning on going to apply for passport, the website states that they take walk ins on Saturdays 9 am-12. I planned my whole day around this, took the time to get all required documentation when I showed up they said they dont take applications on Saturdays. Hope they update website soon and hope this helps anyone planning to go on Saturday for passport services.
- KSKnowing Samantha6 days ago1.0somehow, I am locked out of my mailbox thanks to the post office! Apparently they came to change a lock and it just so happened to be mine… Now I have no access to my mailbox or my mail and it turns out that apparently my mailbox was given away to my neighbor without me even knowing at all… I don’t really understand how this is possible or why it would happen, but I guess that’s just the reality of being a resident of Rio Grande Valley… Basura.
- JYJ YNov 18, 20251.0Dont bother calling. It doesnt make sense why they have a phone number when they dont answer. Ive called 10 times when they opened and no one has picked up at all
- CDCuña DasNov 17, 20251.0Nefasta la actitud dé la dé los pasaportes Passport lady , rude and the ugliest actitud
- ALadamari lopezOct 28, 20251.0I visited the USPS location today and had a really disappointing experience. The employee who helped me was extremely rude and unprofessional. She didn’t even acknowledge me when I walked up to the counter, barely spoke to me during the interaction, and seemed more interested in talking and laughing with her coworker than helping me. On top of that, I was charged $4 for a small piece of tape I understand that may be USPS policy, but there’s no excuse for being dismissive or disrespectful to customers. She didn’t ask if I needed help with anything else, didn’t say thank you, and overall made me feel like I was a bother for even being there. I’ve always trusted USPS for my shipping needs, but this experience really left a bad impression. I hope management addresses customer service training at this location so that future customers are treated with more respect.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 620 E Pecan Blvd offer?
This Post Office offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment through the online scheduler, though there are limited walk-in hours at select locations.
What are the Post Office’s hours of operation?
Monday through Friday: 9 AM to 7 PM; Saturday: 9 AM to 12 PM; closed on Sunday.
How can I secure a PO Box at this United States Postal Service location?
You can search for and reserve PO Boxes online, then complete setup in person with valid ID and application.
Is the lobby accessible after hours to check PO Boxes?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby, but access hours may vary.
What nearby financial services can I visit along with the Post Office?
Nearby you’ll find Security Service Federal Credit Union and Vantage Bank Texas, convenient for banking or mortgage inquiries after your USPS visit.
Are there places to eat near the United States Postal Service on E Pecan Blvd?
Yes, you can visit nearby sandwich shops like Quiznos and Subway for a quick meal before or after your visit.
Where can I find automotive services close to the USPS location?
Goodfellas Auto Detailing, Collision Center Auto Body, and Acclaimed Auto Service are nearby for auto care needs.
How can nearby legal services assist me around my visit to the Post Office?
Experienced lawyers and legal services like Regalado Law & Mediation Center and John Saenz Law Firm are close by for consultations relating to legal matters.