The UPS Store

3.6
102 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4587 in McAllen offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
1209 S 10th St, McAllen, TX
78501, United States

Hours

Reviews

3.6
102 reviews
5 stars
60
4 stars
5
3 stars
2
2 stars
2
1 star
33
  • RY
    Richard Yang
    2 days ago
    5.0
    I would like to give my highest praise and deepest appreciation to Ms. Christie Ramos for her truly exceptional customer service. From the moment I arrived, she demonstrated extraordinary patience, kindness, professionalism, and genuine care—qualities that are rare and invaluable. What made the experience even more remarkable was her ability to effortlessly manage the entire store by herself, all while 13 people were waiting in line, without once appearing overwhelmed or rushed. Ms. Ramos handled every customer with calm confidence and respect, ensuring each person felt seen and valued. I was there for fingerprinting services and was experiencing difficulty with the machine. Ms. Ramos went above and beyond to assist me with fingerprint troubleshooting, taking the time to explain the process clearly and thoroughly until the issue was resolved. Her attentiveness and problem-solving skills were outstanding, and she never made me feel like a burden despite the demands placed on her. Her performance is a textbook example of high-reliability organization principles in action—maintaining focus under pressure, prioritizing safety and accuracy, demonstrating resilience, and committing to excellence even in high-stress conditions. She showed remarkable situational awareness, adaptability, and accountability, all while delivering exceptional service with grace. The store and the company as a whole are beyond blessed to have Ms. Christie Ramos. She embodies the epitome of what customer service should be. We truly need more wonderful, dedicated, and amazing people like her. She is an absolute asset, and her impact is felt immediately by everyone she serves. Ms. Ramos, if you read this, thank you for your amazing care and assistance.
  • RT
    RODOLFO TREVINO
    3 days ago
    1.0
    Super rude. Employees have very bad and unprofessional attitudes
  • AS
    Alejandro Salinas
    Jan 3, 2026
    5.0
    Excellent Service!! The people are fantastic!!
  • AG
    A GBth
    Dec 11, 2025
    1.0
    Bad customer service
  • NS
    Nohelia Silva
    Dec 9, 2025
    5.0
    La atención es inmediata sin tiempo de espera y son muy atentos y es un excelente servicio Mis devoluciones son muy rápidas

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 9:30 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4587 in McAllen offer?

The UPS Store #4587 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and passport/photo ID services.