Business Details
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The UPS Store #5548 in Marble Falls offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 2 Blks W Of Intersection Of Hwy 281 And Hwy 1431 On Hwy 1431.
Details
- DeliveryNot available
Location
Hours
Reviews
2.7
123 reviews
5 stars
44
4 stars
4
3 stars
7
2 stars
2
1 star
66
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant issue with rude and unprofessional staff, particularly an older woman who consistently receives negative comments for her behavior.
Efficiency
While some customers praised the efficiency of certain staff members during busy times, others reported long wait times and understaffing issues.
Store Hours
Customers expressed frustration over inconsistent store hours, with reports of the store closing early and not adhering to advertised hours.
Mixed Experiences
Some customers reported positive experiences with specific employees, highlighting friendly and helpful service, while others had negative interactions.
Pricing Issues
Several reviews mentioned dissatisfaction with packaging fees and perceived overcharging for services, particularly regarding Amazon returns.
- BBBarbara BartonNov 4, 20251.0Marble Falls, Texas store 5548 The employees are super great And friendly its the manager of The store every time I go in there and he waits on me. There’s always a problem. Never a problem with The employees it’s just the manager.
- TMThiago MoraisOct 27, 20251.0If you have Amazon returns don’t go there. They charge for $2.50 for a label and $5 for a small box.
- MDMr. No Tengo DineroOct 23, 20253.0Came here to drop off Amazon return item. It’s a bit of line but went through it fairly smoothly.
- JSJessica SalinasSep 8, 20251.0I’m not sure which young woman this was, but she was extremely rude and unprofessional. I’ve used the kiosk many times for Amazon returns and know how it works, but in this case both kiosks were completely full and my box was too large to fit. The machine even instructed me to get assistance. Since I didn’t want to just leave the package sitting on top, I politely approached her for help. Instead of being understanding, she immediately acted annoyed and told me, “If it says no box, no label, then you just put it in a bag.” I tried to explain that the drop areas were full, but she just repeated herself in a condescending tone, making me feel like I had done something wrong by asking. When I offered to take the package back and handle it myself, she refused and said, “You’re already on our side—that’s what the kiosk is for. Next time do it over there,” again in a very dismissive way. It literally took her only a few seconds to help, so I don’t understand the attitude. I was polite the entire time and simply followed the instructions the kiosk gave me. I’ve never had a bad experience at this UPS before—in fact, the young man with piercings and tattoos is always extremely helpful and kind. But this interaction left a bad taste in my mouth, and I’ll make sure to avoid going to her in the future.
- KCKoby CrooksSep 5, 20255.0Passing through Marble Falls and caught this store at peak rush on a Friday. I was a little concerned, but the guys worked the line with service and efficiency. I was impressed and the team on duty today (Friday 9/5) deserve a pat on the back. I didn’t catch their names or I’d call them out.
Frequently Asked Questions About The UPS Store
What services does The UPS Store #5548 in Marble Falls offer?
The UPS Store #5548 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more, catering to various business and personal needs.
Where is The UPS Store #5548 located?
It is located at 1107 Hwy 1431, Marble Falls, TX 78654, about 2 blocks west of the intersection of Hwy 281 and Hwy 1431.
What are the store hours for The UPS Store #5548?
The store is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 4:00 PM, and is closed on Sundays.
What payment methods are accepted at The UPS Store #5548?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #5548 provide mailbox rental services?
Yes, mailbox rental and mailbox services are available to customers for mail and package receiving needs.
Can I get notary and document shredding services at The UPS Store #5548?
Yes, The UPS Store #5548 offers notary services as well as document shredding for secure disposal of sensitive information.
Are there any nearby places where I can grab a snack before or after visiting The UPS Store #5548?
Yes, Donut Palace, a bakery and donut restaurant, is nearby and offers a nice spot for a snack before or after your visit.
Where can I find beauty or tanning services near The UPS Store #5548?
Nearby tanning salons such as TANacious T and Spa and Xtreme Tan, as well as beauty salons like TJ Haircuts & Styles and On point Barbershop, offer various beauty and tanning services near the store.
Is there a place close to The UPS Store #5548 where I can buy vitamins or supplements?
Yes, stores like Zenco and GNC Live Well, specializing in vitamins and supplements, are located near The UPS Store #5548.
How can The UPS Store #5548's location help customers combined with other nearby services?
Being located near various services like beauty salons, snack shops such as Donut Palace, and supplement stores allows customers to conveniently run multiple errands or enjoy amenities before or after their shipping or printing needs.