United States Postal Service

2.6
228 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 752 N Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
752 N Main St, Mansfield, TX
76063, United States

Hours

Reviews

2.6
228 reviews
5 stars
78
4 stars
13
3 stars
6
2 stars
6
1 star
125

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some customers praised friendly and helpful service, others reported rudeness and lack of assistance.

Delivery Issues

Numerous complaints about lost packages, misdelivered mail, and unreliable delivery services were noted.

Efficiency

Some customers experienced long wait times and inefficiencies, particularly with package drop-off and appointment scheduling.

Facility Conditions

Concerns were raised about the physical state of the post office, including broken equipment and accessibility issues.
  • SW
    Sam Welman
    Dec 30, 2025
    2.0
    Needs more self service machines two employees standing watching one man at the counter . Please install more self service kiosk
  • VL
    Vi Le
    Dec 30, 2025
    1.0
    Loss my package!
  • TN
    The1 Nonly
    Dec 15, 2025
    1.0
    I am constantly missing deliveries from the postal man who delivers for the neighborhood... He marks packages as delivered to a resident and they are not. I have ordered vinyls, he marked delivered, they were not. I have ordered socks. He marked them delivered they were not I have ordered funko pops, he had marked them delivered they were not. And just recently, I ordered 5 customized shirts for employees for my work, all marked handed to resident. And surprise surprise nope... they are missing. Guess the only good thing is I can get a refund from amazon..take a few days. But what's up with this postal worker... is he stealing packages????
  • SJ
    Sharon Johnson
    Dec 3, 2025
    5.0
    I’m new to the area … There was no wait time and I was kindly greeted by a gentleman named Lawrence. He was very customer focused, good listener, very knowledgeable, very kind and took very good care of me in no time. Awesome experience from beginning to the end! Will definitely visit again😊
  • PC
    Phillip Casarez
    Nov 29, 2025
    5.0
    Amazing staff!! Super friendly and helpful. My 6 year old said he liked that place for passports!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.