United States Postal Service

2.6
223 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 752 N Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
752 N Main St, Mansfield, TX
76063, United States

Hours

Reviews

2.6
223 reviews
5 stars
76
4 stars
13
3 stars
6
2 stars
5
1 star
123

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; some employees are praised for their friendliness and helpfulness, while others are criticized for rudeness and lack of professionalism.

Delivery Issues

Numerous complaints about lost mail, misdelivered packages, and poor handling of deliveries, leading to frustration among customers.

Efficiency

While some customers report quick and efficient service, others experience delays and poor communication regarding their packages.

Facility Management

Concerns raised about the physical condition of the post office, including broken equipment and accessibility issues.

Overall Experience

Customer experiences vary widely, with some praising the location as the best they've visited, while others express extreme dissatisfaction and frustration.
  • SJ
    Shirley Jackson
    Nov 9, 2025
    5.0
    I prefer the Mansfield Post office, the staff is friendly, knowledgeable and professional. Service lines move quickly.
  • OC
    OS Carroll
    Oct 27, 2025
    5.0
    I had a really great experience at the post office today. All of the staff were friendly and accommodating. Roy provided excellent customer service. He was patient and very helpful throughout the process. I honestly wasn’t expecting such a positive experience but it really stood out. Thank you!
  • LG
    Lesley Gonzalez
    Oct 24, 2025
    5.0
    Abu went above and beyond helping me ship a return.
  • RV
    Rocio Vera
    Oct 17, 2025
    1.0
    Person at the front desk not friendly or helpful. Complete lack of customer service skills.
  • KK
    K
    Sep 27, 2025
    4.0
    Every time I go into the Mansfield post office I am greeted friendly and professionally. The staff at the counters always take care of everything and the best way to send things.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.