Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4284 in Mansfield offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Common Shopping Center (Tom Thumb) At Walnut Creek & Highway 287.
Details
- DeliveryNot available
Location
Hours
Reviews
4.1
116 reviews
5 stars
80
4 stars
9
3 stars
3
2 stars
2
1 star
22
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Customers praised the level of cleanliness at the store.
Customer Service
Many reviews highlighted the helpfulness and friendliness of the staff, although there were some negative experiences reported.
Efficiency
Customers appreciated the quick service and efficient handling of packages, though some noted issues with package tracking and delivery.
Professionalism
While most staff were described as professional, there were instances of unprofessional behavior that led to customer dissatisfaction.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, particularly regarding shipping costs compared to other services.
- PNPele NunleyNov 10, 20251.0Warning: Misleading Shipping Practices at UPS Store Mansfield UPS Store – 990 U.S. 287 Frontage Rd, Suite 106, Mansfield, TX 76063 I paid for overnight shipping at this UPS Store, but instead of UPS actually shipping my package, they handed it off to USPS. My package still hasn’t been delivered — USPS says they’ve only received a shipping label, not the actual package. When I went back to the store, both Crystal (who originally assisted me) and Tasha (the manager) told me there was nothing they could do because I supposedly chose to ship with USPS. That is absolutely not true — it was never explained to me that the slightly lower overnight price meant UPS wouldn’t be handling delivery at all. I thought I was paying UPS for overnight service, not to have my shipment passed to another carrier. To make matters worse, these were important passport documents that needed to arrive in time for a family vacation, and because of this delay, our son in college will now miss the trip entirely. When I asked to speak with the owner, I was told the owner did not wish to discuss the matter and that they would not provide his name, phone number, or email. That lack of accountability and professionalism is completely unacceptable. UPS charged me for a service they didn’t provide, failed to take responsibility, and caused a major personal inconvenience. I will never use this location again and strongly caution others to verify exactly who is handling their shipment before paying UPS prices for USPS service
- MGMelanie GNov 9, 20254.0Great employees at the UPS store, price, and more trust in ups than usps
- JJJackNov 2, 20255.0The level of cleanliness is absolutely stunning. Keep up the great work.
- CDChristy DouglassAug 18, 20254.0The staff was very helpful and friendly. They were quickly getting people out. The line was moving. I can't complain.
- AZANITA ZAug 11, 20255.0Drop off a package that i was sending back to amazon.. They treat me ok and they were very courteous and friendly.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Mansfield offer?
The UPS Store #4284 in Mansfield provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and computer access.
What are the regular business hours of The UPS Store in Mansfield?
Monday through Friday, the store is open from 8:00 AM to 6:30 PM; Saturdays from 9:00 AM to 5:00 PM; and Sundays from 10:00 AM to 3:00 PM.
Is The UPS Store open on Sundays?
Yes, the store is open on Sundays from 10:00 AM to 3:00 PM.
Where is The UPS Store in Mansfield located?
The store is located at 990 Hwy 287 N, Suite #106, Mansfield, TX 76063, inside the Common Shopping Center at Walnut Creek & Highway 287 (near Tom Thumb).
What payment methods are accepted at The UPS Store?
The store accepts American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store offer mailbox rental services?
Yes, mailbox services including mailbox rentals are available at this location.
Are there any special offers or discounts available?
Yes, customers can save with special offers and coupons available on The UPS Store's website.
What nearby services can I visit along with The UPS Store in Mansfield?
Nearby, you can visit Shred Nations for specialized shredding services, Mansfield Vision Center LLC for optometry and eyewear needs, and Don Julio's Mexican Grill for dining options.
How can nearby services like Mansfield Texas Limo help me when visiting The UPS Store?
Mansfield Texas Limo offers limo and travel services that can provide convenient transportation to and from The UPS Store location.
Are there other shipping and delivery services near The UPS Store?
Yes, nearby shipping options include FedEx and another UPS Store location, allowing for varied shipping and delivery services in the area.