With a focus on the community of small businesses and consumers, Staples in Mansfield, TX provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Feedback on customer service is mixed, with many customers reporting rude or unhelpful staff, while others praised specific employees for their assistance.
Printing Issues
Numerous complaints about the printing department's service, including delays, poor communication, and staff unavailability.
Order Fulfillment
Customers expressed frustration with order fulfillment, including missing items and issues with online orders.
Store Management
Concerns about management's responsiveness and attitude towards customers, with reports of poor handling of complaints and returns.
Positive Experiences
Some customers highlighted positive interactions and helpful staff, indicating that experiences can vary significantly.
IH
itza hernandez
Dec 10, 2025
1.0
Ordered online for custom wrapping paper. Stated order would be ready by Dec 7th. Was showing in progress and I finally called on the 10th to get an update as I needed it before the 11th. Only to be told they are 5 days behind waiting on supplies. Why even take orders if you cannot fulfill them.
RT
Russell D Taylor
Dec 4, 2025
5.0
Every visit, our Office Manager has received excellent customer service.
KB
Kendall Bowles
Nov 16, 2025
1.0
We use their iPostal one service & this Staples always loses our mail, every single time there is something missing. The lasted issue is… We had a dog crate shipped here & they lost it. We went to get it when they said they found it and were told they still couldn’t find it & then they had the audacity to email us & say if we didn’t come pick the package up they were going to charge us $1 per pound, per day until we came & got it. Do not use the iPostal 1 service here, all they do is lose stuff & waste your time.
KA
Kaylee Ann
Oct 21, 2025
3.0
I walked in with a HappyReturn and tried to ask a staff member where to take it, but I was cut off and just told to follow the signs on the floor and they pointed to the Amazon return counter. It wasn’t an Amazon return but I didn’t see a happy return sign. If she had just let me finish my question I wouldn’t have wasted time waiting in line at the Amazon counter before being sent to the right place. It was a small thing, but kind of frustrating.
The people at both counters I went to were really nice though and the return was easy. I wish there had been better signage and/or staff knowing there are multiple types of returns.
JW
Jamey Winn
Oct 17, 2025
1.0
Anywhere is better. Shop online if needed or next door at Target. No customer service, no desire to help the customer.
What services does Staples in Mansfield, TX offer?
Staples in Mansfield, TX offers printing, shipping, technology, travel, and recycling services, along with products and inspiration essential for working and learning.
What are the operating hours for Staples in Mansfield, TX?
Staples is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Where is Staples located in Mansfield, TX?
Staples is located at 1781 US HWY 287, Mansfield, TX 76063, USA.
Does Staples in Mansfield provide pickup and delivery services?
Yes, Staples offers in-store pickup, curbside pickup, delivery, and same day delivery services.
What types of payment methods are accepted at Staples in Mansfield?
Staples accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
What brands and products can customers find at Staples in Mansfield?
Customers can find brands like HP, Dell, Apple, Canon, Epson, and many others. Products include laptops, desktops, printers, office supplies, furniture, and technology accessories.
Are there recycling services available at Staples Mansfield?
Yes, Staples provides recycling services for electronics, ink cartridges, and batteries.
How can I access the Staples Mansfield store's online information and deals?
You can visit their local store page at https://stores.staples.com/tx/mansfield/1781-us-hwy-287 for information and deals.
Which coffee shops are nearby Staples in Mansfield where I can grab a drink before or after shopping?
Starbucks is nearby Staples, providing a convenient spot for coffee or a quick snack when visiting the store.
Are there dining options close to Staples in Mansfield for a meal?
Yes, nearby dining options include Pizza Hut Express, Wendy's, Chili's Grill & Bar, Smashburger, and It's Just Wings, great for meals before or after your Staples visit.
If I'm looking for a place to shop for fashion or footwear near Staples Mansfield, where should I go?
Famous Footwear and Ross Dress for Less are nearby stores where you can shop for shoes and clothing near Staples.