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Visit your local Post Office™ at 609 W Royall Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Absolutely horrible customer service. The lady was was rude in hung up in the middle of the phone call. How to keep calling for over an hour straight until the lady finally picked up the phone only to do the same in the middle of the call.
AM
Alex Monroe
Sep 16, 2025
1.0
I had about a 20 min disagreement/conversation with the postmaster. As I was leaving I told this sweet worker girl “I’m sorry, again” and then walked out. The postmaster came out SCREAMING at me. I’m talking SCREAMING. I don’t know what she was upset about but if you’re that unhappy with your job or life… maybe quit 😬
LB
Lindsay B
Aug 15, 2024
1.0
One of the men that work there was completely rude for absolutely no damn reason. Seems like he needs a new job and attitude adjustment.
LL
Lohycore
May 1, 2019
2.0
We order a lot of stuff online, especially from Amazon. So long as UPS is the carrier, we get our items on time, every time. Not so much with this USPS. We have seen 3 different drivers on our route. One of them does his job correctly. The other two do not. They will shove items too large for the mailbox in as much as they can, which is never far enough. We have had two items since Feb that didn't make it to us, and all we've been told is that maybe someone drove by and stole the packages. Small wonder when left hanging out of the mailbox. I was supposed to receive an ice chest yesterday, and instead of taking the time to come put it on the porch, they left the note explaining "they didn't want to leave it unattended". That's never been a problem before, at least when the normal carrier is behind the wheel. My wife is a stay at home wife taking care of her dying grandmother, there is ALWAYS someone home. A simple knock on the door would have assured the package was delivered safely, certainly more so than the packages jammed in the mailbox. Very disappointed with their service.
AS
Amber Stout (Bam Stout)
Jul 10, 2018
1.0
Service in the post office has been hit and miss. Some of them are nice and friendly, others are not. Why I am giving one star is because of how the mail carrier drives. We live in a residential section on the edge of town. A long street goes through with no stop signs. She flies by every day, far faster than the posted 25mph. We have three young children that stay far away from the street but others in this neighborhood do not stay away from the street. If she hits a child they wouldn't survive. Please address this issue!!!! It's terrible driving!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 609 W Royall Blvd, Malakoff, TX?
This USPS location offers mail and package sending, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time U.S. passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this USPS?
Most passport services require an appointment scheduled online, with limited walk-in hours available at select locations.
What are the business hours for the United States Postal Service at 609 W Royall Blvd?
The Post Office is open Monday through Friday from 8:30 AM to 4:30 PM and closed on weekends.
Can I reserve a PO Box online at this USPS location?
Yes, you can search for and reserve PO Boxes securely online, then complete the setup in person at the Post Office.
Does this Post Office provide 24/7 access to PO Boxes?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Please check with this specific location for details.
Where can I get a meal or snack near the USPS at 609 W Royall Blvd?
Nearby dining options include Ellio's Mexican Restaurant Bar and Grill, Ochoa's Mexican Restaurant, and Sonic Drive-In, ideal for grabbing a meal before or after your visit.
Are there any automotive services near the USPS location in Malakoff?
Yes, nearby automotive options include O'Reilly Auto Parts for parts, Malakoff Muffler & Quick Lube for repairs, and Grease Monkey for oil changes.
What nearby stores provide shopping options around the USPS in Malakoff?
You can visit Family Dollar and Dollar General for discounts and shopping needs close to the Post Office.
Where can I get fitness or wellness services near this Post Office?
MTX Fitness gym and Tuscany Spa & Salon are nearby for health, fitness, and relaxation services.