United States Postal Service

2.3
33 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 609 W Royall Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
609 W Royall Blvd, Malakoff, TX
75148, United States

Hours

Reviews

2.3
33 reviews
5 stars
9
4 stars
0
3 stars
2
2 stars
4
1 star
18
  • RK
    Ryan Kellar
    Oct 30, 2025
    1.0
    Absolutely horrible customer service. The lady was was rude in hung up in the middle of the phone call. How to keep calling for over an hour straight until the lady finally picked up the phone only to do the same in the middle of the call.
  • AM
    Alex Monroe
    Sep 16, 2025
    1.0
    I had about a 20 min disagreement/conversation with the postmaster. As I was leaving I told this sweet worker girl “I’m sorry, again” and then walked out. The postmaster came out SCREAMING at me. I’m talking SCREAMING. I don’t know what she was upset about but if you’re that unhappy with your job or life… maybe quit 😬
  • HB
    Haleigh Bailey
    Jan 8, 2021
    5.0
    Very nice employees. My go to.
  • JG
    Josh Giles
    Dec 16, 2015
    5.0
    Sherry is awesomeeeeee

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.