United States Postal Service

2.5
233 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 815 Goodson Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
815 Goodson Rd, Magnolia, TX
77355, United States

Hours

Reviews

2.5
233 reviews
5 stars
75
4 stars
12
3 stars
7
2 stars
9
1 star
130

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported problems with packages being marked as delivered but not actually received, as well as frequent misdeliveries to incorrect addresses.

Customer Service

While some staff members received praise for their friendliness and helpfulness, others were criticized for rudeness and lack of knowledge.

Operational Efficiency

Customers expressed frustration with slow service, long wait times, and difficulty reaching the post office by phone.

Positive Experiences

Despite the negative feedback, several customers highlighted positive interactions with specific employees who provided exceptional service.

Facility Concerns

Issues were raised regarding the cleanliness and organization of the post office, as well as the inadequacy of parking and facilities.
  • MM
    Mary
    Nov 1, 2025
    1.0
    There's an entire day of mail missing.We never received now.Today.We get everyone else's mail.And still none of ours They just can't get it right.
  • BJ
    Bill James
    Sep 26, 2025
    1.0
    Was getting mail for a while at 30000 FM apartment then all of a sudden everything stops. 3 social security cards, immigrations documents getting returned to USCIS, Car title lost, Tax documents, bills everything not getting delivered. Drivers license office won't send license anywhere. Gone to this office and mostly they are so incompetent that all they say is everything looks good on their end. After we moved in, for 3 years we used to get mail and everything just stopped. We used to even get mail for other people that never lived in our apartment. This is very frustration for a government institution that is supposed to be reliable. May DOGE should visit this post office. Something wrong with this post office.
  • SC
    Shannon Cox
    Sep 24, 2025
    5.0
    I will drive all the way from The Woodlands to this location to see Matt. It's so nice to go to a USPS location and receive friendly helpful employees that smile and actually help you. We needed to mail something internationally and Matt explained the process to us instead of shaming us and sending us out of line. We got a very important package mailed to Ireland today. Was worth the extra 30 minute drive. Thank you Matt for your service to our country and your exceptional service today.
  • CC
    Cheryl
    Aug 11, 2025
    1.0
    The absolute LAZIEST postal delivery drivers I have ever seen. They will NEVER get out of their car and deliver certified mail for signature. I will watch them drive by and will then have a note "delivery attempted signature required". How hard is it to pull in a driveway. Honk if you can't get out and walk ... I'll come get. Beyond frustrated!!
  • TJ
    Truth Justice
    Aug 5, 2025
    1.0
    The guy working in the post office had no idea how to handle getting a new lock and key for the cluster mailbox I belong to in my neighborhood. He incorrectly charged me over $50 for this (on the USPS website, it says the first time is free) and it’s been almost 3 weeks and still has not been changed and I do not have access to my mailbox. I called the general customer service line and they do nothing but document your concern And it is next to impossible to call and have someone answer at the Magnolia post office. Next steps have to be initiated, unfortunately.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.