United States Postal Service

2.5
236 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 815 Goodson Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
815 Goodson Rd, Magnolia, TX
77355, United States

Hours

Reviews

2.5
236 reviews
5 stars
75
4 stars
12
3 stars
7
2 stars
9
1 star
133

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported problems with packages being marked as delivered but not actually received, as well as frequent misdeliveries to incorrect addresses.

Customer Service

While some staff members received praise for their friendliness and helpfulness, many reviews highlighted rude or unhelpful interactions, particularly with delivery personnel.

Operational Efficiency

Customers expressed frustration with slow service, long wait times, and difficulty reaching the post office by phone.

Positive Staff Experiences

Despite the negative feedback, several customers noted positive experiences with specific employees who provided exceptional service.
  • CC
    Crazy
    4 days ago
    1.0
    This post office needs to be investigated. There's still thousands of dollars worth of mail that they've lost or haven't shipped.
  • TD
    Tina DeMuri
    Jan 5, 2026
    1.0
    Me and my mother have sent a package that was suppose to be delivered by 12/19/25 and is still sitting at your Hub.
  • AW
    Andrew Wood
    Dec 27, 2025
    1.0
    page 2 of my bank statement, the first piece of mail at my new address was stolen.
  • MM
    Mary
    Nov 1, 2025
    1.0
    There's an entire day of mail missing.We never received now.Today.We get everyone else's mail.And still none of ours They just can't get it right.
  • BJ
    Bill James
    Sep 26, 2025
    1.0
    Was getting mail for a while at 30000 FM apartment then all of a sudden everything stops. 3 social security cards, immigrations documents getting returned to USCIS, Car title lost, Tax documents, bills everything not getting delivered. Drivers license office won't send license anywhere. Gone to this office and mostly they are so incompetent that all they say is everything looks good on their end. After we moved in, for 3 years we used to get mail and everything just stopped. We used to even get mail for other people that never lived in our apartment. This is very frustration for a government institution that is supposed to be reliable. May DOGE should visit this post office. Something wrong with this post office.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.