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United States Postal Service

2.5
(243 reviews)

Business Details

815 Goodson Rd, Magnolia, TX
77355, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 815 Goodson Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
815 Goodson Rd, Magnolia, TX
77355, United States

Hours

Reviews

2.5
243 reviews
5 stars
78
4 stars
13
3 stars
8
2 stars
9
1 star
135

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Vicky and Matt for their exceptional service.

Delivery Issues

Numerous complaints were made about packages being misdelivered or marked as delivered when they were not, leading to frustration among customers.

Inconsistent Performance

While some reviews noted positive experiences, many others reported significant issues with reliability and service quality, indicating a lack of consistency.

Communication Problems

Customers expressed frustration with the inability to reach the post office by phone, often experiencing long wait times or calls going unanswered.

Professionalism

Several reviews pointed out unprofessional behavior from staff, particularly during passport application processes and customer interactions.
  • JB
    Jesse B
    3 days ago
    5.0
    Matt was very helpful during my application passport process. He provided the information that was easy to follow and didn’t rush me at all. He also had a great sense of humor and personality that played with the waiting line. He was quick and easy going. I appreciate you Matt, fellow leftie! Thanks for the great experience! You are appreciated in the Magnolia community!
  • FW
    Felecia Williams
    Feb 17, 2026
    4.0
    Very kind and professional service..
  • HB
    Hallie Bostick
    Feb 4, 2026
    5.0
    Best experience I’ve had with a post office! Called to get direction on getting mail box keys after just moving to a new place and the lady I spoke with was so nice and helpful. She accommodated me immediately by offering the carrier to drop them to me rather than having me go to the post office. The keys were delivered same day AND she remembered to call the next day to follow up and make sure so got them :) Thank you!!!
  • RE
    R E
    Feb 3, 2026
    1.0
    I'm sick and tired of my packages being scanned delivered to my address and low and behold they were delivered to another address! I'm done! I'll be spending my day tomorrow making calls to complain and get something done! Worst post office ever! After jumping through their hoops my claim for my lost package was denied even when I received a letter saying it was misdelivered. This office needs investigated because the amount of lost packages is suspicious. I wouldn't be surprised if they were helping themselves to the ones that just disappear.
  • CL
    Cameron Labay
    Jan 24, 2026
    1.0
    I couldn’t count on two hands how many times I’ve had deliveries on “signature required” packages be marked “delivery attempted at X:XX but unable to access delivery address” or “no one available for signature” when I’m physically there and waiting. They just drive on, can’t be bothered to deal with it. Especially for time sensitive deliveries. It’s infuriating.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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