The UPS Store

3.3
112 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4728 in Magnolia offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Nw Corner Of Fm 1488 And Fm 2978.

Details

  • DeliveryNot available

Location

The UPS Store
6606 FM 1488, Magnolia, TX
77354, United States

Hours

Reviews

3.3
112 reviews
5 stars
63
4 stars
0
3 stars
2
2 stars
3
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees like Brian and RJ received praise for their helpfulness, others, particularly Brian and Nam, were criticized for rudeness and unprofessional behavior.

Charges and Fees

Customers expressed frustration over additional charges, such as $1 for tape, which many felt were unreasonable and detracted from their overall experience.

Efficiency

The store is often busy, leading to long wait times, but some customers noted that staff manage to keep the service relatively quick and efficient despite the volume.

Staff Attitude

There are significant concerns about staff attitude, with some employees being described as friendly and helpful, while others were reported as rude and dismissive.

Overall Experience

While some customers have had positive experiences and recommend the store, a notable number expressed dissatisfaction and indicated they would seek alternatives.
  • KR
    Kandyce Russell
    Nov 14, 2025
    5.0
    I went to the UPS store on Research Forest to return an item using Happy Returns Bar and they wouldn’t attempt my return because I didn’t have a QR code even though I had a code number. Brian P at the 1488 location was able to do my return with the code I had and shipped my return without issue. Thank you Brian for serving your customer to your best ability.
  • KM
    Kimberley Morales
    Oct 22, 2025
    1.0
    IF I COULD GIVE LESS THAN ONE STAR I ABSOLUTELY WOULD! THESE PEOPLE CHARGED ME 1.00 TO PUT 1 PIECE OF TAPE ACROSS MY AMAZON RETURN BAG! THIS IS THE MOST OUTRAGEOUS REDICULOUS THING I HAVE EVER SEEN!!!! THIS IS COMPLETELY TAKING ADCANTAGE OF THE CUSTOMER AND I AM SO PISSED OFF THAT UPS WOULD DO THIS TO ITS CUSTOMERS. SHAME ON YOU!!!!
  • DR
    Don R
    Sep 22, 2025
    5.0
    RJ was kind enough to help me return several items to Amazon. I was there prior to store opening. Very helpful, great service and a pleasure to talk to! Thank u RJ
  • MB
    Mrs. Buffa
    Sep 4, 2025
    5.0
    Always friendly and always quick. I think the people behind the counter do a fantastic job!
  • JP
    Janet Pearson
    Aug 28, 2025
    5.0
    Brian Plisco was so helpful to me today. I needed help returning an Amazon package. He took the time to assist me in making the changes I needed to successfully send the package.

Frequently Asked Questions About The UPS Store

What are the operating hours of The UPS Store in Magnolia?

The UPS Store in Magnolia is open Monday to Friday from 8:00 AM to 6:30 PM, and Saturday from 9:30 AM to 3:30 PM. It is closed on Sundays.

Where is The UPS Store #4728 located?

It is located at 6606 FM 1488, Ste 148, Magnolia, TX 77354, at the northwest corner of FM 1488 and FM 2978.