United States Postal Service

2.3
78 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 800 S John Redditt Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
800 S John Redditt Dr, Lufkin, TX
75904, United States

Hours

Reviews

2.3
78 reviews
5 stars
20
4 stars
5
3 stars
1
2 stars
1
1 star
51
  • BW
    Brandon Weeks
    Dec 20, 2025
    1.0
    Zero stars. Avoid this post office if you can. Arrived at 11:14 am with only one employee working the counter and a long line already waiting. At 11:27 am, a second employee appeared, but staff then stated their internet system was down, which severely limited services. One employee was assigned to passports only, leaving a single person to handle the entire general service line. I was not helped until 11:45 am. Over 30 minutes wasted for basic service. Poor staffing, no backup plan for system outages, and an overall frustrating experience. Save yourself the time and go to a different location.
  • CA
    Crystal andrews
    Dec 18, 2025
    5.0
    Have been here Many Times with my Disabled Client and She get the best of service, Mike is very Patient Kind and Courteous😊She/we appreciate them all But He Is her favorite! Blessings to All! Thanks for Your Service with Care🥰
  • CC
    Cali
    Oct 24, 2025
    1.0
    Turn in mail hold at front desk in person..mail continues to be delivered! Return home, go to PO, they say they know nothing about me suppose to have mail hold! This office should shut down or get all new workers! Not one person here knows what they are doing. Incompetent to the max.
  • JF
    Joshua Ferguson
    Oct 15, 2025
    5.0
    Super friendly staff that are very helpful and fun.
  • WW
    Well well well
    Sep 3, 2025
    1.0
    GROTESQUE LEVEL OF INCOMPETENCE Once again, for the umpteenth time, filing a complaint against the mail carrier. ON MULTIPLE OCCASIONS: Package was shoved in the mailbox to a point, I had to cut part of the box to remove it. This in turn damaged another package inside the box. Later that week, they left packages in the ran next to our garage door because apparently walking 37' to our porch was far too inefficient. Additionally, they run their internal services with the effectiveness of sloths from the movie Zootopia. The most absurdly unprofessional and lazy group of government employees outside of DC.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.