United States Postal Service

2.2
76 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 800 S John Redditt Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
800 S John Redditt Dr, Lufkin, TX
75904, United States

Hours

Reviews

2.2
76 reviews
5 stars
19
4 stars
5
3 stars
1
2 stars
1
1 star
50
  • SS
    Sociably blonde “Susu”
    Oct 24, 2025
    1.0
    Turn in mail hold at front desk in person..mail continues to be delivered! Return home, go to PO, they say they know nothing about me suppose to have mail hold! This office should shut down or get all new workers! Not one person here knows what they are doing. Incompetent to the max.
  • JF
    Joshua Ferguson
    Oct 15, 2025
    5.0
    Super friendly staff that are very helpful and fun.
  • WW
    Well well well
    Sep 3, 2025
    1.0
    GROTESQUE LEVEL OF INCOMPETENCE Once again, for the umpteenth time, filing a complaint against the mail carrier. ON MULTIPLE OCCASIONS: Package was shoved in the mailbox to a point, I had to cut part of the box to remove it. This in turn damaged another package inside the box. Later that week, they left packages in the ran next to our garage door because apparently walking 37' to our porch was far too inefficient. Additionally, they run their internal services with the effectiveness of sloths from the movie Zootopia. The most absurdly unprofessional and lazy group of government employees outside of DC.
  • DD
    Dan
    Aug 18, 2025
    1.0
    Worst postal workers ever..most laziest ever...stuffing boxes into mail box...Throwing mail on ground..Why do they do that when I have a mail box on porch for large boxes..These people need to be fired
  • TJ
    Tucker Johnson
    Jul 26, 2025
    1.0
    Worst shipping company in the country. Ordered a $200 product and upgraded to a 2-5 day express shipping on July 17th package shipped out on the 18th, it took 5 days to go from Opa Locka Florida to Shreveport Louisiana 18th-23rd. It left Shreveport headed to Lufkin TX (where I live) on the 24th and has STILL is “in transit” and today is the 26th. Absolutely disgraceful. Someone pays extra money to have an expedited service with a Guaranteed delivery date of 2-5 days from the day of acceptance but yet its been almost 2 weeks and no one will talk to you or even give you answers. Just puts you on hold for 20 minutes then gets the SAME info from you that you gave to the previous person and BOOM hold again and the process repeats its self over and over. If you cant handle packages then stop handling them and go back to postage mail envelopes ONLY.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.