United States Postal Service

3.3
105 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 5014 Gary Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5014 Gary Ave, Lubbock, TX
79413, United States

Hours

Reviews

3.3
105 reviews
5 stars
52
4 stars
7
3 stars
5
2 stars
5
1 star
36
  • SY
    Steeve Yolain
    Nov 14, 2025
    5.0
    I had an appointment for my passport application. The staff was very friendly and helpful. I had all my documents ready, and the whole process (application and photo service) took 15 min. I definitely recommend this location for passport applications.
  • AT
    Anthony Trevino
    Oct 30, 2025
    1.0
    Slow as always. I always have to wait 10-15 minutes
  • BV
    bunny vee
    Oct 7, 2025
    2.0
    i swear ive seen this place go downhill, staff is friendly but they never answer their gd phone and they keep sending my packages back. no resolution no matter hm inquiries i put in. im sick of it.
  • AC
    Ashley Childers
    Aug 15, 2025
    5.0
    I called the postal office and spoke to Andy regarding our office's mail for the day. He was very kind and understanding, and he even reached out to update me on resolving the matter.
  • CH
    Christy Mills Hubbard
    Aug 13, 2025
    5.0
    I was skeptical after seeing mixed reviews, but my husband and I arrived at 9AM when they opened for a walkin appointment to get our passports. Frank was very courteous and helpful! Would highly recommend getting there early and you will not have any issues!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.