Brand Certified
United States Postal Service
2.4(59 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
5001 Avenue L, Lubbock, TX
79452, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5001 Avenue L to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.4
59 reviews
5 stars
16
4 stars
3
3 stars
2
2 stars
4
1 star
34
- JAjames allredDec 2, 20251.0My issue is the mail delivery driver races through the neighborhood stops quickly and opens mailbox door, acting like there is mail and then speeds to the next mailbox. I go out to check & there is no mail? Is this really a difficult job to match mail with an address & then only stop and open mailbox to deliver. Call me frustrated! Lets get this small detail taken care of okay!!! 2 days ago 02/25/2026 & 02/26/2026 the postal driver is stopping and not opening box, I was told by a Supervisor at the said post office ( Freedom ) on Ave L & 50th that the driver is suppose to open and close the box to show some scanner tool that tracks their route and work ethics, if it didn't get open and closed it would become a dead address, so the supervisor said. So what is going on now, we as postal customers deserve exactly what we should get ( The best service possible, because it is the postal services job). I am looking forward to a comment from someone in charge of the Post Office where my mail comes from.
- BBBatzDec 1, 20255.0I always have a good experience with employees here.
- CPCassandra PorterDec 26, 20241.0If I could give a negative 0 I would !!! The worse customer services given !!! The lady in the front told me to shut up!!! She has no good customer service!!! I wish I would have got her name and did !!! Being so rude cause she wanted me to pay for tape that was clearly right in front of her!!! She soooooo rude have no manners and really needs to be fired!!! To think yall hire people that tell yall customers to their face to shut up because she was upset!!! I’ll never use this post office again!!!! Just the worst of the worst
- BMBrandy MonrealFeb 27, 20221.00 stars was not an option...😡 Not sure what the postmen (women) are doing with my mail, but we have been missing mail for over a month now. 😡
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 5001 Avenue L?
You can send mail, ship packages, get money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office location?
Yes, this location accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Yes, you generally need to schedule an appointment online for passport services, though some limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 5001 Avenue L?
The Post Office is open Monday to Friday from 9:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
How can I reserve a PO Box at this Post Office?
You can search and reserve a PO Box online securely at https://www.usps.com/manage/po-boxes.htm, then complete the setup in person.
Are there any nearby restaurants where I can eat before or after visiting the Post Office?
Yes, nearby dining options include Bryan's Steaks for American cuisine, La Parrilla Mexican Restaurant, and Long John Silver's for seafood.
What nearby places could help me financially before sending packages?
ACE Cash Express nearby offers financial services and installment loans, which might help if you need financial assistance before shipping.
Where can I find nearby services related to automotive needs close to the Post Office?
Nearby automotive services include Tire Tech’s for tire repair and American Differential for automotive repairs.
Are there any nearby religious organizations close to the United States Postal Service?
Yes, nearby you can find the International Church of Triumph and Our Lady of Guadalupe Catholic Church.
Is there public transportation or other Post Offices near the United States Postal Service at 5001 Avenue L?
There are other nearby USPS locations including the US Post Office close by, which can offer alternative mailing options if needed.
Brand Certified Facts from United States Postal Service
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