Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5190 in Lubbock offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Details
- DeliveryNot available
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.3
148 reviews
5 stars
115
4 stars
5
3 stars
3
2 stars1
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently praised for being friendly, helpful, and efficient, although there are some reports of rudeness and unprofessional behavior from certain employees.
Service Quality
Many customers appreciate the quick turnaround and high-quality printing services, while others have experienced issues with shipping and package handling.
Store Environment
The store is noted for being clean, organized, and well-maintained, contributing to a positive customer experience.
Mixed Experiences
While many reviews are positive, there are notable complaints regarding inconsistent service and specific employees, indicating a need for improved training and customer interaction.
- KKKady KenedaJan 5, 20265.0Staff is very kind and it’s a very easy and simple drop off and go for me! 10/10
- MKMissy KurtzDec 30, 20255.0Had a big shipment for work. 102 packages. Staff was very friendly and professional.
- YYYaralixDec 16, 20251.0I came to this store like always to ship an item a “EXTREMELY LITTLE BOX” they told me it was $100 plus shipping cause it was going INTERNATIONAL when it’s DOMESTIC and the lady was extremely rude. Do you know PUERTO RICO is a colony/territory of the UNITED STATES. HOW COME AT USPS IT WAS ONLY $16.16 PRIORITY. Take some geography classes please.
- DADENI ASHLEYDec 2, 20255.0Best one in town! Great customer service and always in and out!
- MHMike HosekDec 1, 20255.0I ship often with my line of work. Anita and the staff at the store are the best! It’s always a positive and friendly experience.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5190 in Lubbock offer?
The UPS Store #5190 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.
What are the regular business hours for The UPS Store #5190?
Monday through Friday, it is open from 8:00 AM to 6:30 PM; Saturday from 9:00 AM to 2:30 PM; and Sunday from 12:00 PM to 5:00 PM.
Is The UPS Store #5190 open on Sundays?
Yes, it is open on Sundays from 12:00 PM to 5:00 PM.
Are there any special holiday hours or closures for The UPS Store #5190?
The store is closed on Thanksgiving (Nov 27, 2025), Christmas Day (Dec 25, 2025), New Year's Eve (Dec 31, 2025), New Year's Day (Jan 1, 2026), and Martin Luther King Jr. Day (Jan 19, 2026). It operates on regular hours on other holidays like Nov 11 and Nov 28, 2025, and Dec 26, 2025.
Where is The UPS Store #5190 located in Lubbock?
It is located at 10303 Indiana Ave, Ste 400, Lubbock, TX 79423.
What payment methods are accepted at The UPS Store #5190?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store #5190 provide wheelchair accessible entrance and restroom?
Yes, the store has a wheelchair accessible entrance and a unisex, wheelchair accessible restroom.
Are there any nearby shredding services near The UPS Store #5190?
Yes, Shred Nations is a nearby shredding service, which complements The UPS Store's document shredding service for customers needing additional shredding options.
What nearby dining options are available close to The UPS Store #5190?
Marco's Pizza is a nearby restaurant offering pizza and chicken dishes, convenient for dining before or after visiting The UPS Store.
What other nearby professional services can customers access near The UPS Store #5190?
Nearby professionals include Integrity Tax Solutions for accounting and tax services, and Farmers Insurance Tony Castle Agency for insurance needs, offering additional support options for local customers.