Brand Certified
The UPS Store
4.0(160 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
6923 Indiana Ave, Lubbock, TX
79413, United States
Certified by The UPS Store • Mar 01, 2026
(806) 791-5067
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/tx/lubbock/6923-indiana-ave
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4212 in Lubbock offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Liberty Village Shopping Ctr Next To Orlando's Italian Restaurant.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
4.0
160 reviews
5 stars
108
4 stars
8
3 stars
3
2 stars
13
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and helpful staff, there were significant complaints about poor service, dismissive attitudes, and unhelpful responses to issues.
Efficiency
Several reviews highlighted slow service and long wait times, with some customers expressing frustration over the lack of urgency from staff.
Mixed Experiences
Customers reported a mix of positive and negative experiences, with some praising specific employees while others criticized the overall management and service quality.
Communication Issues
There were multiple complaints about difficulty reaching the store by phone and issues with package tracking and handling.
- SLshady LnuFeb 11, 20263.0Not enough workers
- MMMarisaFeb 1, 20265.0Always excellent service here!
- MHMorganne HydrickJan 14, 20261.0These people do not answer the phone. They will continually hang up on you
- SBSavannah BuiJan 3, 20265.0The best UPS on earth. I’ve been coming here for years and everyone here is so sweet and helpful. One time I wanted to drop off for Fed Ex and they even helped me get the right number to call. ❤️❤️❤️❤️❤️
- MMMelindaDec 4, 20255.0Wonderful customer service! A lady named Kimberly was so much help today. They hit the jackpot hiring her. She was so kind, patient and helpful. She's a wonderful employee to have.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Lubbock offer?
The UPS Store #4212 in Lubbock provides packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.
What are the regular business hours for The UPS Store in Lubbock?
The store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 2:30 PM, and Sunday from 12:00 PM to 5:00 PM.
Is The UPS Store open on Sundays and holidays?
Yes, it is open Sundays from 12:00 PM to 5:00 PM. On holidays, hours vary; the store is closed on Thanksgiving, Christmas, New Year's Day, and some other specific dates but open on Veterans Day and the day after Thanksgiving.
What payment options are accepted at The UPS Store in Lubbock?
The store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Where is The UPS Store located in Lubbock?
The UPS Store #4212 is located at 6923 Indiana Ave, Lubbock, TX 79413, inside the Liberty Village Shopping Center next to Orlando's Italian Restaurant.
Does The UPS Store offer any special deals or coupons?
Yes, customers can save big with special offers and coupons available on their website.
Can customers send mail or packages and also rent mailboxes at The UPS Store in Lubbock?
Yes, the store offers mailing and shipping services along with mailbox rental options for your mail and packages.
What nearby places can customers visit before or after their trip to The UPS Store?
Customers can visit Bottled Botanicals for health foods and supplements, Hair by Leah or Allure Hair Salon for beauty services, and Renaissance European Spa for a relaxing spa experience.
How can nearby businesses like RIGHTHAUS Properties and Christmas Decor of Lubbock complement my visit to The UPS Store?
RIGHTHAUS Properties can assist with real estate needs while Christmas Decor of Lubbock offers event and landscaping decor, which may be useful if you're shipping materials or documents related to these services.
Are there other service providers near The UPS Store that might benefit customers, such as shredding or printing services?
Yes, Shred Nations provides shredding services nearby, and other printing and business-related services are available within the Liberty Village Shopping Center area.
Brand Certified Facts from The UPS Store
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Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website
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