RXO

Reviews

• CS

  C S

  Oct 23, 2025
  5.0
  These guys were great! I feel horrible because I didn't even ask their names, but the two guys that delivered my equipment were SO kind, respectful and professional!
• DR

  Dereck Radford

  Sep 12, 2024
  1.0
  If I could give 0 stars I would. Unfortunately, Samsung doesn't give you any other option but these idiots to do the delivery. No delivery windows they just tell you we will be there between this window even when you tell them Morning is only availability. Definitely filing a complaint with Samsung about their poor customer service.
• CR

  Curly Risheill

  Dec 27, 2023
  1.0
  They have scheduled deliveries at least 5 times and canceled every time. No explanation.
• KK

  Kyriea Kans

  Mar 4, 2022
  1.0
  Would rate 0 stars if I could! Apparently all of the GOOD ratings were from some time ago as I seem to be having the same issue as everyone else recently with this company. I receive a notification that my item arrived in Lubbock on February 11th. We had February 21st scheduled as the delivery date and heard NOTHING from them. I was the one who called THEM after the deliver window passed. I was told by the customer service rep on the phone that the item was on a truck in Lubbock, hadn’t been scanned in, they were sending an e-mail, and I would hear back within 48 business hours. I have continued to hear nothing back within that time frame, and every time that 48hr window passes, I call back and get the SAME response. It has been 3 weeks since my item shows it was received in Lubbock, and just shy of 2 weeks that I continue to be told I will hear back within 48hrs with NO response. I will make it known any time I place a future order that I DO NOT want the delivery done with XPO and will request the shipment be through ANY other company!
• HR

  Henry Ramirez

  Sep 14, 2019
  5.0
  Very professional and courteous. The delivery guys seemed very nice!

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