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Visit your local Post Office™ at 4501 McCann Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
This is the WORST post office in the country. Delivery times vary between 2:30 pm and 7:00 pm. They CONSTANTLY mark packages as delivered except for the fact that they never even showed up on this street on that same day. Where is the accountability for the people so consistently and miserably failing at their jobs?
PL
Peggy Lewis
Oct 6, 2025
5.0
The staff is very friendly, efficient and knowledgeable.
DQ
Dominick Q
Sep 23, 2025
1.0
Wish they cared about the citizens concerns.. They made a mistake on the insurance amount of my package and refused to fix it even with a teller verifying the mistake took place.. The manager told me i got what i paid for.. I requested 200 insurance and only got 100.. Brandon the teller is a good dude who verified the mistake but the managers would not even acknowledge a mistake was made and tresspassed me for trying to convince them to follow the policy regard insured packages in the domestic mail manual which they obviously havent read..
BJ
B James
Sep 11, 2025
2.0
Save yourself the back and forth. Management does not care. They're not going to change anything. Best thing to do is cough up the money and buy a PO box. Downside is now you gotta drive but upside is, there's more accountability and effort on their end to make sure your packages aren't lost. Although their line is always packed. One star for wide parking. And another star for at least not being rude. I guess they do a good job at eloquently saying they don't care lol 😂. I mean, technically i get it, i never take it as an individual problem but i do believe that if tracking states your facility was the last to touch it, there should be accountability and instead of launching an investigation they literally just have the mail carrier person leave me a note in the mailbox saying they don't loose mail nor does she steal mail. But i guess that technically mean they "misplace" mail. Whatever, just consider getting a po box if you don't like the stress of not getting your mail!
TK
Tommy “TJ” K
Sep 2, 2025
1.0
Went to send off a prepaid parcel, but no one was at or came to the desk. Dropped the parcel in the drop box, but it still hasn’t shipped after a week (tracking is a wonderful thing). Trying to call because I’m out of town, but no one answers the phone. I’m not a guru, but that’s an “0-fer” in basically all customer service areas.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service located at 4501 McCann Rd?
The Post Office at 4501 McCann Rd offers services including mail sending, package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and most also take passport photos. You should complete and print your passport application form before visiting.
Do I need an appointment to use passport services here?
Most Post Offices with passport services require an appointment through the online scheduler, though some offer limited walk-in hours.
What are the operating hours of this USPS location?
Monday through Friday, it is open from 8:00 AM to 5:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
How can I reserve a PO Box at the United States Postal Service on McCann Rd?
You can reserve a PO Box online at https://www.usps.com/manage/po-boxes.htm and then complete the setup in person.
Is there 24/7 access to PO Boxes at this Post Office?
Many USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours can vary, so check with this location to confirm.
Where is the United States Postal Service at 4501 McCann Rd situated in relation to the Longview Fire Dept. - Station 8?
The USPS location is near the Longview Fire Dept. - Station 8, making it convenient for visitors in the area to access postal services along with emergency services nearby.
Are there any nearby businesses where I can grab food after visiting the Post Office?
Yes, Mi Casita Longview, a Tex-Mex restaurant, is nearby, providing a good option for dining before or after your visit to the Post Office.
What nearby healthcare facilities are close to the United States Postal Service at 4501 McCann Rd?
Several healthcare providers are nearby, including HeartsWay Hospice, Heritage Home Health & Hospice, Magnolia Behavioral Hospital of East Texas, and PhyNet Health System.
How can nearby financial services benefit customers visiting this Post Office?
Customers can access nearby financial services such as Edward Jones financial advisors and Fairway Independent Mortgage Corporation for convenient financial planning or mortgage needs in the same area.