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Visit your local Post Office™ at 1012 W Eldorado Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback on staff varies widely; some employees like PJ and Sean are praised for their helpfulness, while others are criticized for rudeness and unprofessional behavior.
Efficiency
Many customers report quick and efficient service for passport applications, but there are also complaints about long wait times and delays in package delivery.
Package Handling
Numerous reviews highlight issues with lost or misdelivered packages, leading to frustration and dissatisfaction among customers.
Facility Operations
The location's limited hours and small size are noted as inconveniences, particularly for customers with tight schedules.
Overall Experience
While some customers express satisfaction with their experiences, a significant number report serious issues, leading to a mixed overall perception of the service.
CA
chaitri a
Nov 12, 2025
5.0
Sean and Rafael - friendly service even when they had a lot of rush. Patiently helped everyone in the line while being quick and efficient
DH
Dennis Heald
Nov 9, 2025
5.0
This location is always easy to access. I have never had to wait in line for more than a few minutes before they attended me. The staff are very personable and informative.
CS
Carlie S
Nov 3, 2025
5.0
My first time applying for a passport was a breeze. PJ helped me get in and out quickly and outlined a clear and efficient process from start to finish. Appreciate the service I received for a first time passport request at this location.
SB
sande b
Oct 25, 2025
5.0
Scheduled an appointment at this center for passport application, we reached few mins late but the PJ was helpful and she quickly processed the application. It was a quick and pleasant experience. I will recommend this center for all the services they provide.
MB
Michel Bacha
Oct 24, 2025
1.0
Lost my package with zero accountability! Avoid USPS at all costs! Fed ex or DHL is the way to go. Even Amazon has better tracking capabilities on packages...
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 1012 W Eldorado Pkwy?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this USPS location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can take passport photos by appointment.
Do I need an appointment for passport services at this location?
Most passport services require scheduling an appointment using the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of this USPS location on Saturdays?
The Post Office is open on Saturdays from 10:00 AM to 12:00 PM.
How can I reserve a PO Box at the United States Postal Service?
You can search for and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm and complete the setup in person at the Post Office.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes but access hours may vary, so check with this local Post Office for specific times.
Which places can I visit near the United States Postal Service at 1012 W Eldorado Pkwy?
Nearby you can visit 3:15 The LABEL for women's clothing and fashion accessories, Grace Based Apparel for clothing and gifts, and Little Elm Park Softball Field for outdoor recreation.
Are there convenient food options close to the Post Office?
Yes, nearby food options include Joe's Taqueria and BBQ, Mariscos Sinaloa Mexican Restaurant, Pint House by Pizza's Ready, and Qwench Juice Bar smoothie bar.
Where can I find nearby services like hair salons and coffee shops?
Erika's Hair Salon for beauty services and Starbucks for coffee and smoothies are located close to the USPS at 1012 W Eldorado Pkwy.
How can nearby transit or shopping locations help in visiting this Post Office?
Nearby stores like Clemz furniture and fashion accessories or Metro by T-Mobile and gas stations like Valero offer convenient stops when visiting or finding the USPS location.