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Brand Certified

United States Postal Service

2.5
(285 reviews)

Business Details

1012 W Eldorado Pkwy, Little Elm, TX
75068, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1012 W Eldorado Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1012 W Eldorado Pkwy, Little Elm, TX
75068, United States

Hours

Reviews

2.5
285 reviews
5 stars
96
4 stars
8
3 stars
6
2 stars
8
1 star
167

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; while some staff members like PJ and Sean received praise for their helpfulness and professionalism, others were reported as rude and unprofessional.

Delivery Issues

Numerous complaints about lost or misdelivered packages, with customers expressing frustration over unreliable delivery services.

Passport Services

Positive experiences reported for passport application assistance, particularly with staff members like PJ, who were noted for their efficiency and friendliness.

Staff Attitude

Inconsistent staff attitudes; some customers reported friendly and accommodating service, while others encountered rude and dismissive behavior.
  • KS
    Kneang Schram
    Feb 20, 2026
    5.0
    Sean was a great help with my first time mailing out packages! Very helpful, explained everything, and made it super easy.
  • JL
    Julissa Lopez
    Feb 6, 2026
    1.0
    The lady at the front desk who was working between 11A.M.-12P.M. on Friday 02/06 was extremely rude to us. We just stopped by to drop off an envelope and were trying to buy a stamp. We were put in a sour mood when the lady at the counter was being extremely impatient in attending us. She was acting as if the fact that we didn’t have change was a huge inconvenience for her. She was acting as if just being nice would have killed her.
  • MP
    Mason Poursoltani
    Feb 3, 2026
    1.0
    Another day the post office dose not want to deliver paid for mail because he is lazy again
  • MP
    mason poursoltani
    Feb 2, 2026
    1.0
    This is the laziest post office I have ever seen and dose not want to walk to the door to deliver packages this post man you can he hates his job and is to lazy to get out of his chair
  • JB
    Jessi Bocanegra
    Jan 30, 2026
    5.0
    I’m a mess every time I walk into a post office and always need extra help. Unfortunately I didn’t get the clerk’s name, but the gentleman who helped me today was very sweet and patient. Thank you “clerk 13” (what my receipt says)!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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