Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1012 W Eldorado Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.5
285 reviews
5 stars
96
4 stars
8
3 stars
6
2 stars
8
1 star
167
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; while some staff members like PJ and Sean received praise for their helpfulness and professionalism, others were reported as rude and unprofessional.
Delivery Issues
Numerous complaints about lost or misdelivered packages, with customers expressing frustration over unreliable delivery services.
Passport Services
Positive experiences reported for passport application assistance, particularly with staff members like PJ, who were noted for their efficiency and friendliness.
Staff Attitude
Inconsistent staff attitudes; some customers reported friendly and accommodating service, while others encountered rude and dismissive behavior.
KS
Kneang Schram
Feb 20, 2026
5.0
Sean was a great help with my first time mailing out packages! Very helpful, explained everything, and made it super easy.
JL
Julissa Lopez
Feb 6, 2026
1.0
The lady at the front desk who was working between 11A.M.-12P.M. on Friday 02/06 was extremely rude to us. We just stopped by to drop off an envelope and were trying to buy a stamp. We were put in a sour mood when the lady at the counter was being extremely impatient in attending us. She was acting as if the fact that we didn’t have change was a huge inconvenience for her. She was acting as if just being nice would have killed her.
MP
Mason Poursoltani
Feb 3, 2026
1.0
Another day the post office dose not want to deliver paid for mail because he is lazy again
MP
mason poursoltani
Feb 2, 2026
1.0
This is the laziest post office I have ever seen and dose not want to walk to the door to deliver packages this post man you can he hates his job and is to lazy to get out of his chair
JB
Jessi Bocanegra
Jan 30, 2026
5.0
I’m a mess every time I walk into a post office and always need extra help. Unfortunately I didn’t get the clerk’s name, but the gentleman who helped me today was very sweet and patient. Thank you “clerk 13” (what my receipt says)!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 1012 W Eldorado Pkwy?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this USPS location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can take passport photos by appointment.
Do I need an appointment for passport services at this location?
Most passport services require scheduling an appointment using the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of this USPS location on Saturdays?
The Post Office is open on Saturdays from 10:00 AM to 12:00 PM.
How can I reserve a PO Box at the United States Postal Service?
You can search for and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm and complete the setup in person at the Post Office.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes but access hours may vary, so check with this local Post Office for specific times.
Which places can I visit near the United States Postal Service at 1012 W Eldorado Pkwy?
Nearby you can visit 3:15 The LABEL for women's clothing and fashion accessories, Grace Based Apparel for clothing and gifts, and Little Elm Park Softball Field for outdoor recreation.
Are there convenient food options close to the Post Office?
Yes, nearby food options include Joe's Taqueria and BBQ, Mariscos Sinaloa Mexican Restaurant, Pint House by Pizza's Ready, and Qwench Juice Bar smoothie bar.
Where can I find nearby services like hair salons and coffee shops?
Erika's Hair Salon for beauty services and Starbucks for coffee and smoothies are located close to the USPS at 1012 W Eldorado Pkwy.
How can nearby transit or shopping locations help in visiting this Post Office?
Nearby stores like Clemz furniture and fashion accessories or Metro by T-Mobile and gas stations like Valero offer convenient stops when visiting or finding the USPS location.
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