Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 194 Civic Cir to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.4
219 reviews
5 stars
64
4 stars
8
3 stars
5
2 stars
8
1 star
134
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with staff, with some employees praised for their helpfulness while others were described as rude and dismissive.
Delivery Issues
Numerous complaints about packages marked as delivered but not received, as well as undeliverable packages and poor handling of mail.
Long Wait Times
Customers frequently reported long lines and insufficient staffing, leading to frustration during visits.
Communication Problems
Many customers expressed difficulty in reaching staff for assistance, with reports of unreturned calls and lack of follow-up on issues.
Overall Satisfaction
Overall, customer satisfaction is low, with many expressing frustration over service reliability and staff attitudes.
- PBPhil BakerNov 5, 20255.0Generally, this is one of the best of 3 US Postal locations in my area. Recommended. Phil B
- ACAlberth ContrerasOct 25, 20251.0They treat you badly and place the shipping directions badly with the intention that I do not arrive, I pass twice with the same person who attended me en diferentes ocaciones
- SGsowmitha gSep 24, 20255.0This review has been long due. Visited this location a couple of months ago during lunch hours and it was crowded as expected. While I waited in line, I got a chance to observe the customer service by Mr. Rogers and Mr. Bagley. I was assisted by Mr. Rogers. He was attentive to what I was looking for and was very helpful. Both the agents did a great job and had a smile on their faces. It gave me joy seeing how patient they were with the customers. Had to make sure to look at their name tags to make a note of their names so I could give them a special mention here. ☺️
- AMalyssa mensingSep 18, 20251.0Keep getting undeliverable packages ..they require a signature, yet they arnt even coming to my foor just putting the slip in the mail box across the street. I have a camera at my door,They never even tried to get a signiture,or walked up.
- EDEcopal Mobile DetailSep 11, 20255.0Great customer service
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Lewisville, TX?
The United States Postal Service is located at 194 Civic Cir, Lewisville, TX 75067.
What are the operating hours of this USPS location?
The USPS at 194 Civic Cir is open Monday to Friday from 8:30 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and offers passport photo services by appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment using the online scheduler, though limited walk-in hours are available at select locations.
Can I reserve a PO Box at this USPS office?
Yes, you can search for available PO Boxes and reserve one online, then complete the setup in person at the Post Office.
What products and services are available at this USPS location besides mail and packages?
This USPS offers money orders, PO Boxes, passports, gift cards, and packaging supplies.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations provide 24/7 lobby access to PO Boxes, but exact hours may vary; please check directly with this Post Office.
How can nearby transit options help me get to the USPS at 194 Civic Cir?
Secure Ride, a transportation service offering airport shuttles, is nearby and can facilitate convenient travel to the USPS location.
Are there recreational facilities near the USPS location for activities before or after my visit?
Yes, Frederick P. Herring Parks and Recreation Center and Lewisville Parks & Recreation are nearby for gym, sports, and leisure activities.
What local services are near the USPS that might be useful to visitors?
Nearby services include medical centers like Drew Neurology and MPP Infusion Centers, as well as the Lewisville Public Library and community centers.