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Brand Certified

United States Postal Service

2.4
(223 reviews)

Business Details

194 Civic Cir, Lewisville, TX
75067, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 194 Civic Cir to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
194 Civic Cir, Lewisville, TX
75067, United States

Hours

Reviews

2.4
223 reviews
5 stars
68
4 stars
8
3 stars
5
2 stars
8
1 star
134

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are reported as rude and dismissive.

Delivery Issues

Numerous complaints about packages being marked as delivered without actual delivery, leading to frustration and lost items.

Staff Efficiency

Customers noted long wait times and insufficient staffing during busy hours, impacting overall service experience.

Cleanliness and Organization

The post office is generally described as clean, but there are complaints about disorganization and unclear signage.
  • LL
    Lisa
    Feb 18, 2026
    5.0
    First time going to this PO, but I was in the area and was happy to find this one. First, the parking lot is huge and easy to maneuver around. It was so nice after dealing with the parking at my local PO. Secondly, the inside was big, and everything seemed to be in working order. Another plus that I'm not accustomed to! And, the final plus, the workers were friendly and efficient. I really wish this post office was in my neighborhood.
  • CH
    Cody Hordern
    Jan 30, 2026
    1.0
    Everytime I have to step in to the office it's because someone isn't doing their job, and everytime I step in I get told they can't help and don't even bother pretending to try. Has withheld mail from neighborhoods for imaginary dogs, considering they couldn't even keep the size and color of it consist when asked by animal control and police.
  • TT
    Tex Thompson
    Jan 3, 2026
    5.0
    The guys here are absolute miracle workers! I lost my receipt with the tracking number on it, and was expecting to get the kind of "sorry, you're SOL" that we are all trained to live with these days. But Mr. Bagley did some clever detective work and Mr. Robert was able to log in amd reprint the receipt for me on the spot. I am so relieved and thankful to know that good people can still make all the difference in the world!
  • FC
    Fernando Cepeda
    Nov 29, 2025
    5.0
    Good service!
  • PB
    Phil Baker
    Nov 5, 2025
    5.0
    Generally, this is one of the best of 3 US Postal locations in my area. Recommended. Phil B

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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