Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 194 Civic Cir to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.4
223 reviews
5 stars
68
4 stars
8
3 stars
5
2 stars
8
1 star
134
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are reported as rude and dismissive.
Delivery Issues
Numerous complaints about packages being marked as delivered without actual delivery, leading to frustration and lost items.
Staff Efficiency
Customers noted long wait times and insufficient staffing during busy hours, impacting overall service experience.
Cleanliness and Organization
The post office is generally described as clean, but there are complaints about disorganization and unclear signage.
LL
Lisa
Feb 18, 2026
5.0
First time going to this PO, but I was in the area and was happy to find this one. First, the parking lot is huge and easy to maneuver around. It was so nice after dealing with the parking at my local PO. Secondly, the inside was big, and everything seemed to be in working order. Another plus that I'm not accustomed to! And, the final plus, the workers were friendly and efficient. I really wish this post office was in my neighborhood.
CH
Cody Hordern
Jan 30, 2026
1.0
Everytime I have to step in to the office it's because someone isn't doing their job, and everytime I step in I get told they can't help and don't even bother pretending to try.
Has withheld mail from neighborhoods for imaginary dogs, considering they couldn't even keep the size and color of it consist when asked by animal control and police.
TT
Tex Thompson
Jan 3, 2026
5.0
The guys here are absolute miracle workers! I lost my receipt with the tracking number on it, and was expecting to get the kind of "sorry, you're SOL" that we are all trained to live with these days. But Mr. Bagley did some clever detective work and Mr. Robert was able to log in amd reprint the receipt for me on the spot. I am so relieved and thankful to know that good people can still make all the difference in the world!
FC
Fernando Cepeda
Nov 29, 2025
5.0
Good service!
PB
Phil Baker
Nov 5, 2025
5.0
Generally, this is one of the best of 3 US Postal locations in my area.
Recommended.
Phil B
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Lewisville, TX?
The United States Postal Service is located at 194 Civic Cir, Lewisville, TX 75067.
What are the operating hours of this USPS location?
The USPS at 194 Civic Cir is open Monday to Friday from 8:30 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and offers passport photo services by appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment using the online scheduler, though limited walk-in hours are available at select locations.
Can I reserve a PO Box at this USPS office?
Yes, you can search for available PO Boxes and reserve one online, then complete the setup in person at the Post Office.
What products and services are available at this USPS location besides mail and packages?
This USPS offers money orders, PO Boxes, passports, gift cards, and packaging supplies.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations provide 24/7 lobby access to PO Boxes, but exact hours may vary; please check directly with this Post Office.
How can nearby transit options help me get to the USPS at 194 Civic Cir?
Secure Ride, a transportation service offering airport shuttles, is nearby and can facilitate convenient travel to the USPS location.
Are there recreational facilities near the USPS location for activities before or after my visit?
Yes, Frederick P. Herring Parks and Recreation Center and Lewisville Parks & Recreation are nearby for gym, sports, and leisure activities.
What local services are near the USPS that might be useful to visitors?
Nearby services include medical centers like Drew Neurology and MPP Infusion Centers, as well as the Lewisville Public Library and community centers.
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