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United States Postal Service

2.3
(335 reviews)

Business Details

801 S Highway 183, Leander, TX
78641, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 801 S Highway 183 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
801 S Highway 183, Leander, TX
78641, United States

Hours

Reviews

2.3
335 reviews
5 stars
82
4 stars
24
3 stars
8
2 stars
11
1 star
210

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly and helpful staff, while others report rudeness and inefficiency.

Package Handling

Numerous complaints about packages being lost, misdelivered, or damaged, indicating significant issues with package handling.

Long Wait Times

Many customers experienced long wait times due to insufficient staffing, especially during peak hours.

Communication Issues

Customers frequently reported difficulties in reaching the post office by phone and receiving timely updates on their packages.
  • TK
    Tanya Kumar
    Feb 23, 2026
    1.0
    1. Never leave your packages in the drop box without taking a receipts. 2. Phone calls never answered. 3. you may end up loosing packages
  • KK
    K
    Feb 17, 2026
    5.0
    I had such a great experience at this post office location. I came in early in the morning (I believe it was January 28th or 29th right when they opened), and everyone was so kind and welcoming from the start. Shenna was especially amazing — she was friendly, quick, and very professional. Even though the line started getting long, she stayed calm and efficient the entire time. I also really appreciated the two gentlemen (I wish I had gotten their names!) who came out to help her when things picked up. That kind of teamwork does not go unnoticed. The only thing I noticed was that it was extremely cold inside, and I honestly felt bad for the employees working in those conditions. Even with that, they remained polite, welcoming, and professional. I would definitely recommend this location to anyone. Thank you all for starting my morning off on such a positive note!
  • JJ
    Jeff Johnson
    Feb 2, 2026
    1.0
    I don't know what it is with government workers but apparently supervisors cannot open another register to relieve the pressure of people waiting in line for that one clerk who is processing everybody. It boggles the mind and what should have been 15 minutes was 55.
  • JL
    Jeffery Lowery
    Feb 2, 2026
    1.0
    i don’t understand how my package has been sitting at their hub for 6+days with no scans or anything i mean it literally makes no sense. genuinely zero scans at all
  • SH
    Shae Hughes
    Jan 31, 2026
    1.0
    Worst Post Office! Go To Cedar Park Instead! Not to mention the post office people are Rude . And creepy plus I don’t smoke and don’t appreciate my things smelling like cigarette smoke!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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